Fulfillment Associate Document Management
Fulfillment Associate Document Management
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Wolters Kluwers CT has been in business since 1892 we have put our customer at the center of everything and we hold ourselves accountable for delivering the right results. We maintain a company culture that grows diverse talent. An important part of our culture involves developing and promoting people from within.
As a Fulfillment Associate Document Management you will report to the Manager Fulfillment and work onsite from the local office in Wilmington DE. You will manage the receipt and examination of legal notices and filings according to corporate statutes laws and regulations for each U.S. state and globally. You will work in unison with our service teams to assist our clients. We are looking for individuals who are positive accountable and committed to selfdevelopment. We offer a MF schedule full benefits matching 401k PTO shift differential and a career opportunity. Work schedule is 12:00 PM9:00 PM.
Basic Responsibilities:
Fulfill orders for internal and external customers by scanning and processing documents.
Research legal documents.
Resolve or escalate issues.
Follow requests through to completion.
Communicate progress to customers and our teams.
Navigate quickly between multiple processing systems and databases.
Contribute to customer satisfaction and organizational success.
Participate in process improvement programs best practices and occasional special projects.
Process State and customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
Qualifications:
Education:
High School diploma or equivalent. Prefer some college.
Experience Knowledge and Tools:
1 year customer service experience. Prefer experience in retail hospitality or office environment.
Good typing skills 30 wpm).
Ability to work independently with a minimum amount of oversight while still being an integral part of a team.
When needed working overtime is required.
Experience working with a variety of computer software and spreadsheets.
Must be able to work a 12:00 PM9:00 PM schedule.
#LIOnsite
Required Experience:
IC
Employment Type
Full-Time
