Training Specialist II FBA Learning and Development

Fulfillment by Amazon (FBA) is a program we offer our sellers to outsource their order fulfillment to Amazon. The FBA Learning and Development (L&D) team empowers and enables our employees who support this program. We execute our learning and development strategy for new hires and existing associates including leadership. We ensure our employees have the skills and knowledge to deliver excellence daily.
We are seeking an experienced Training Specialist with extensive research project management and adult education experience. You use knowledge and skill to decide which actions to take to meet goals. You may design shortterm solutions. You need to deliver with limited guidance. You can effectively prioritize competing projects making tradeoffs between depth and delivery as needed. You have experience working with clients or internal partners to move projects forward and remove roadblocks while maintaining a high level of professional communication. You are a critical thinker who steps into your audiences shoes to make content engaging and easy to follow. You have an iterative mindset and bring new ideas to the table to improve training delivery and internal workflows. You must have a passion for relationshipbuilding as well as data efficiency and accuracy.
The person should be an innovative results driven professional with solid people skills and a strong problemsolving capability. The individual will be responsible for driving global strategy and initiatives. Would work with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to understand the vision and make independent decisions with sound judgment to attain that vision. This individual should also be viewed as a change manager who has the ability to build right mechanisms to support any organizational change and influence teams.



Key job responsibilities
Works across stakeholder teams on multiple training problems
Provide associates with learning experiences that will enable them to make faster decisions with zero defects
Lead midscale training populations multiple client team managers training partner teams and stakeholder relationships
Work closely with the global program owners to design and deploy L&D strategies
Research pain points and improvement opportunities using qualitative and quantitative data to form design
Identify learning needs mapped to business outcomes by partnering with business leaders subject matter experts (SMEs) and other key stakeholders
Manages the delivery and/or design of Leadership Skill Development
Manage and coordinate multiple learning deliverables for L&D team
Apply adult learning principles to design learnercentered performancebased solutions using multiple modalities
Consistently demonstrates timely delivery of projects on roadmap to support the team and department vision
Helps recruiting efforts
Mentor junior training specialists


About the team
Our vision is to empower our people by providing effective learning opportunities to develop their skills and knowledge. Our global crossfunctional team is passionate about achieving this vision. We are highly collaborative and enjoy working together.



4 years relevant experience in learning and development role
4 years of working cross functionally with tech and nontech teams experience
Experience designing and developing interactive training materials in multiple modalities including ILT elearning video and/or job aids
Demonstrated ability to communicate information clearly and facilitate learning solutions for diverse audiences
Excellent proficiency
Experience working with a globally distributed team to achieve shared objectives
Experience leading large fastmoving projects working with various internal teams to collect requirements negotiate tradeoffs and evaluate impact
Excellent communication strong organizational skills and detail oriented


Experience in complex problem solving and working in a tight schedule environment
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience in driving end to end delivery and communicating results to senior leadership
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.