The Clinic Operations Coordinator will support the Clinic COO and Clinic Manager to ensure ongoing operations of the clinic.
This is a fulltime position working MF from 8:30 am 5:00 pm primarily out of our Edina location but with some travel to Maple Grove.
ogi Obstetrics Gynecology & Infertility is an operating division of Infinite Health Collaborative (iHealth) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential functions:
- Operates as a liaison between administrative team department leaders and physicians to ensure efficiency of clinic operations.
- Responds accordingly to incoming and outgoing correspondence in an organized manner.
- Maintains administrative inventory supplies and patient education handouts for the entire clinic.
- Submits work orders and scheduling repairs for general office space and equipment maintenance.
- Engage IT and other vendors with the management of clinic phone system and escalate when appropriate.
- Coordinates with IT for access support and equipment needs.
- Assigns key card access for both clinic and parking locations. Supports Administrative Team with ongoing projects initiatives and objectives.
- Schedules and coordinates meetings primarily within OGI but may assist with meetings for the entire Womens Health division.
- Administers employee recognition program and activities
- Creates monthly reports on patient visits and activity.
- Prepares monthly expense reports for clinic costs charged to the corporate credit card.
- Any and all other duties as assigned
- Participates in community outreach for the Womens Health division throughout the year
Education experience & other requirements:
- Associates degree required; Bachelors Degree preferred
- At least one 1 year experience working in a healthcare administrative role required
- At least three 3 years customer service experience required
- Intermediate to advanced proficiency with Microsoft Office Suite programs
- Project Management experience strongly preferred
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts to learn more clickhere.
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.
- Demonstrate prompt and reliable attendance
- Travel independently throughout the clinic or between offices. Activities may include frequent bending lifting standing stooping or sitting for long periods of time may be required.
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and technology solutions
- Work independently with minimal supervision
Performance Expectations iHealths Core Values:
- Integrity Do the right thing and take responsibility for what you do and say
- Service Consistently contribute to deliver an exceptional experience
- Quality Act with high purpose committed effort and skillful to exceed expectations
- Innovation Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork Be a part of the whole; support each other positively
Environmental Conditions:
Notes:
Required Experience:
IC