Senior Service Engineer
Senior Service Engineer
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Job Description
Responsibilities / Tasks
Independent project coordination (pro rata)
- Planning and implementation of internal service projects
- Schedule creation preparatory work processes material milestones communication work processes and onsite assignments deadline tracking
- Internal contact person regarding deadlines and resources
- Clarification of technical issues or queries with specialist departments and suppliers
Cooperation and coordination in the creation of customerspecific spare parts lists (FD ALUS)
- Independent preparation of customerspecific spare parts lists based on design data
- Creation of risk analyses
- Definition of spare parts alternatives in collaboration with the design department
- Creation of maintenance packages in collaboration with service technicians
- Acceptance of spare parts inquiries in the event of ambiguous identification
- Technical queries regarding individual components or spare parts packages
- Creation of maintenance spare parts lists
- Creation of maintenance documentation
- Creation of lists for handling obsolete parts management
Cooperation and occasional coordination in the preparation of quotations for services and materials
- Calculation and preparation of servicerelevant offers (service and material offers)
- Gathering key technical data for preparing quotations if necessary in collaboration with the relevant specialist departments
- Sending and following up / processing quotations timely followup
- Coordinating the development of spare parts alternatives by the specialist departments
- Maintenance of article master data via the ITEM master (pro rata)
Communication with suppliers and forwarding agents
- Independent communication with suppliers in English.
- Acceptance and processing or forwarding of complaints regarding service projects (pro rata).
Independent processing of obsolete parts management orders
- Coordination with the purchasing department
- Cooperation with suppliers in English
- Cooperation with engineeringregarding follow up material
Your Profile / Qualifications
Degree in Mechanical Engineer
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Required Experience:
Senior IC
Employment Type
Full-Time
