Front Desk Coordinator - New Rochelle NY

Join The Joint Chiropractic Team in Westchester New York!

Are you a peopleperson with a passion for health and wellness Do you thrive in a fastpaced sales and serviceoriented environment If so The Joint Chiropractic New Rochelle is looking for you!

Were hiring both fulltime and parttime Wellness Coordinators to join our team at our new location in New Rochelle NY! Were looking for individuals who are friendly proactive and organized to help create an exceptional experience for our patients.

As a Wellness Coordinator youll be the first point of contact for patientsgreeting them warmly and guiding them through their visit from checkin to checkout. Youll play a key role in delivering exceptional patient experiences supporting daily clinic operations providing front desk management and administrative support educating patients about our wellness offerings and contributing to our membership sales goals.

This is a customerfacing role perfect for someone passionate about wellness skilled in multitasking and sales and excited to be part of a team committed to helping people live healthier lives through routine chiropractic care.

If youre friendly reliable organized and love helping people feel their bestthis could be the perfect opportunity for you.

Key Responsibilities:

Greet patients with a warm professional demeanor and provide excellent customer service

Educate patients on The Joints wellness services membership plans packages and promotions

Confidently present and sell memberships to meet clinic sales goals

Assist patients with intake forms and ensure all documentation and accounts are accurate and up to date

Manage front desk operations: appointment scheduling patient checkins/checkouts and phone inquiries

Complete transactions using pointofsale software and maintain accurate financial records

Reengage inactive members.

Support chiropractors and clinic staff with administrative and operational tasks

Manage the flow of patients through the clinic in an organized and efficient manner

Participate in marketing and community outreach to help attract new patients

Keep management informed of patient concerns and follow all clinic policies and procedures.

Maintain a clean and organized clinic and workspace

Foster a positive team environment and support overall clinic goals

Willingness to learn grow and take on new challenges Be able to prioritize and perform multiple tasks in a fastpaced setting

Schedule Requirements:

PartTime: 2224 hours/week * Both part time & full times opportunities available*

FullTime: 40 hours/week (Saturdays required) Salary $18/hr $20/hr

Hours vary by role; general hours are MondayFriday: 10 AM7 PM Saturday: 10 AM5 PM

Qualifications:

High school diploma or equivalent (GED) required

Minimum of 1 year of sales experience

Office management or marketing experience is a plus

Current or past chiropractic patient experience is a plus

Bilingual (English & Spanish) preferred

Driven ambitious and motivated to grow within the company

Positive cando attitude with a teamfirst mindset

Strong phone computer and communication skills

Healthconscious and committed to a wellness lifestyle

Highly organized with strong attention to detail

Able to thrive in a fun fastpaced teamoriented environment

Customer service focused with excellent interpersonal skills

Open to feedback and willing to learn and grow from constructive criticism

Physically able to stand and/or sit for extended periods

Committed to upholding The Joint Chiropractics core values: Trust Integrity Excellence Respect and Accountability

Experience in a chiropractic or wellness setting is a strong plus

Benefits & Perks

Competitive Pay Plus Bonus Incentives

Free or discounted chiropractic care

Flexible scheduling options

Opportunities for growth and advancement

Fun teamdriven environment

Meaningful work helping others feel their best

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today it is the nations largest operator manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable while eliminating the need for insurance for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes 2022 Americas Best Small Companies list number three on Fortunes 100 FastestGrowing Companies list and consistently named to Franchise Times Top 400 Franchises and Entrepreneurs Franchise 500 lists The Joint Chiropractic is an innovative force where healthcare meets retail. For more information visit .

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas California Colorado District of Columbia Florida Illinois Kansas Kentucky Maryland Michigan Minnesota New Jersey New York North Carolina Oregon Pennsylvania Rhode Island South Dakota Tennessee Washington West Virginia and Wyoming The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment including wage and benefit programs which can vary between franchisees.