Kitchen Equipment Service Technician
Kitchen Equipment Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
TriMark USA is the countrys largest provider of design services equipment and supplies to the foodservice industry. We proudly serve our customers by providing design services commercial equipment and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts with a history dating back to 1896 we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength delivery installation and aftersales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding ourI.C.A.R.E. values: Integrity Customer Service Accountability Respect and Excellence. For more information please visit:
Why youll love it here!
Benefits include Medical Dental Vision Tuition Reimbursement Pet and Legal Insurance
401k
Community Service Day
Spotlight Awards
National Sales Excellence Awards
CFSP Prep Certification Program
TriMark is growing our Service Team!
POSITION SUMMARY:
- The Service Technician reports to the Service Manager
- Located in Savannah GA
- FullTime
The Service Technician is responsible for providing intermediatelevel service repair and installation of foodservice equipment at customer locations. This role requires strong customer interaction skills technical expertise and the ability to work independently. This position offer an incentive plan compensation from door to door and a tuition reimbursement program that can be used for certifications that may be needed to grow into a Senior Service Technician position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Equipment Service:
- Complete onsite repair and maintenance limited to: standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full oncall rotation
- Run intermediate troubleshooting and test tasks
- Survey safety devices and equipment on a regular basis
- Manage and retain proper equipment parts inventory and tools on service vehicle while keeping items in a safe condition for the respective level of service
- Independently work on customers foodservice equipment.
- Perform intermediatelevel equipment and accessory installations.
- Repair and Maintenance:
- Inspect food service equipment for the purpose of ensuring safety
- Identify necessary repairs and provides ongoing preventative maintenance
- Inventory Management:
- Manage and maintain proper equipment parts inventory and tools on the service vehicle.
- Maintain and take periodic inventory of parts materials and components as directed.
- Communication:
- Provide timely and detailed service reports via assigned tablet.
- Reach out to Senior Service Techs for troubleshooting or assistance periodically.
- Use field automation systems (i.e. tablets cell phones etc..
- Customer Interaction:
- Provide professional service and customer support during service calls and installations.
- Comprehend customer requirements build positive relationships and take appropriate actions.
- Safety and Compliance:
- Operate vehicles in a safe manner.
- Use appropriate personal protective equipment (PPE).
- Documentation:
- Read and interpret equipment manuals for required maintenance and service.
- Maintain and take periodic inventory of parts materials and components as directed.
- Additional Responsibilities:
- Inform management regarding intermediate procedures and/or status of work orders.
- Help in other jobs as needed.
- Perform other related duties as required and assigned.
COMPETENCIES:
- Advanced communication skills with the ability to converse with customers and all levels of management.
- Ability to work independently and multitask effectively.
- Excellent phone etiquette verbal written and interpersonal skills.
- Confident presentation skills to convey information to groups of customers when needed.
- Ability to troubleshoot test repair and service foodservice equipment.
QUALIFICATIONS & EXPERIENCE:
- High School diploma or equivalent
- 1 2 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment or equivalent military or practical experience.
- Successful completion of an accredited Technical/Trade school preferred with a minimum of oneyear handson experience in commercial refrigeration.
- Intermediate computer skills.
- EPA certifications of Level 1 & 2 minimum; universal preferred.
- Capability to work flexible shifts and to adapt to changing work schedules.
- Ability to successfully pass a background check post offer acceptance.
PHYSICAL REQUIREMENTS:
- Ability to lift 75 pounds.
- Bend or twist body.
- Use hands to handle control or feel objects tools. or controls.
- Stand for long periods of time.
- Keep or regain their balance.
- Kneel stoop crouch or crawl.
#MKIndeed
The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidates unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other local state and federal law.
In addition to base salary this role will be eligible for participation in TriMarks benefits programs including medical dental vision 401K (with employer match) positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMarks commitment to diversity inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company setting the standard for our industry. We are committed to promoting diversity inclusion and belonging through sharing education and experiences.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries toemailprotected.
Other details
- Job FamilyService Management
- Job FunctionTechnical Service
- Pay TypeHourly
Required Experience:
IC
Employment Type
Hourly
