Nurse Manager Clinical Health Services
Nurse Manager Clinical Health Services
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$ 95738 - 206206
1 Vacancy
Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
Company:Oak Street Health
Title:RN Manager Clinical Health Services
Company Description
Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medicallyunderserved communities where there is little to no quality healthcare. Oak Streets care is driven by a unique model that is based on value for its patients not on volume of services. The company is accountable for its patients health spending more than twice as long with its patients and taking on the risks and costs of their care. For more information visit.
Role Description
We are looking for a results oriented field based Director of Clinical Support with strong leadership interpersonal and communication skills to exercise administrative and functional supervision over nursing personnel. The ideal fieldbased Director of Clinical Support executes quarterly objectives and longterm goals to ensure the successful recruitment retention and engagement of our clinical team members (Nurse / Medical Assistant / Phlebotomists) throughout the region they support consistent with Oak Street Healths mission. This individual collaborates with stakeholders regionally and centrally including the central VP of Nursing to ensure alignment on initiatives clear priorities and consistent communication throughout the region in order to achieve targets. The fieldbased Director of Clinical Support plays an integral role in the field Leadership Team of their respective region to ensure all aspects of the business are aligned with quality nursing care optimal patient outcomes and excellent patient experience.
Core Responsibilities:
In collaboration with the central VP of Clinical Support and the local regional leadership team align on a plan to achieve quarterly and annual nursing goals in accordance with regional targets in patient care quality and experience. Support the care team nurses with achieving these goals to meet Oak Street Healths high standards of patient care.
In partnership with local leaders support the recruitment and hiring of clinical staff hiring for fit to our values mission and promote team diversity to ensure staff are reflective of the communities we serve while developing a strong pipeline particularly for new centers.
In partnership with the centralized training function ensure consistent and comprehensive onboarding for new care team Nurses/ MAs/ Phlebotomists.
In collaboration with nursing leadership support the development of and own the local of ongoing nursing development opportunities including but not limited to nursing grand rounds specialized training programs and annual clinical competencies.
Prioritize clinical team member retention by creating an engaging culture that inspires commitment and encourages excellence and strives for equity and inclusion.
Remain knowledgeable of industry standards and state regulations and monitor and review best practices as necessary.
Advise the regional and central nursing leadership teams about performance and opportunities to improve care outcomes quality experience and employee engagement.
Collaborate with Central and Regional Leadership in implementation of clinical operational standards and processes to streamline operations and patient flow.
Work with the clinical and leadership team to implement and execute new clinical services and programs including addressing gaps and providing feedback on program improvement.
Leverage central policies and procedures and refine locally as needed for improvement of patient flow and safety.
Ensure the patient safety program goals and standards are executed consistently in the supported centers.
What are we looking for
Minimum Requirements:
Current license to practice as a registered nurse.
Bachelor degree in nursing strongly preferred; Advanced degree preferred.
Minimum of 3 years nursing experience.
5 years management experience preferred.
Ability to independently manage and lead projects in a timely manner with minimal supervision and ability to prioritize and effectively navigate multiple competing priorities.
Demonstrated skill in problem solving critical thinking conflict resolution and exceptional communication skills.
A flexible and positive attitude and a strong desire to change the traditional primary care paradigm.
High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
Travel Required
US work authorization
Somebody who embodies being Oaky (see below).
Ideal Candidates will have:
Experience as a visionary and inclusive leader who inspires and motivates team members to perform their best and align with our mission.
Strong attention to detail and accuracy excellent organizational skills with ability to prioritize coordinate and simultaneously manage multiple projects with high level of quality and productivity.
Demonstrated ability to effectively deal with ambiguity including handling risk and uncertainty in a manner consistent with Oak Street Health values; flexible and adaptable.
Ability to coach direct motivate and evaluate nursing staff while prioritizing safe consistent and quality care for patients.
A high degree of integrity and be results driven.
What does being Oaky look like
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being spy
Why Oak Street
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare as well as:
Collaborative and energetic culture
Fastpaced and innovative environment
Competitive benefits including paid vacation and sick time generous 401K match with immediate vesting and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$95738.00 $206206.00This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 06/13/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
Manager
Employment Type
Full-Time
