IT Support Specialist

RIT Support Specialist (Open)

Location:

Sacramento CA (Regional Office) Cust. installations

How will you CONTRIBUTE and GROW

Are you looking to kickstart your career in IT Airgas offers an exciting opportunity for individuals eager to grow and develop their technical skills in a supportive environment. Join our team and become a part of the everevolving world of technology while contributing to our culture of excellence and innovation.

We are currently seeking an IT Support Specialist to assist in maintaining our technology systems and equipment providing essential support to end users within a dynamic Help Desk setting.

Target Hourly Salary: $35 $40

As an EntryLevel IT Support Specialist at Airgas your responsibilities will include:

Providing timely and effective technical support to end users resolving issues related to PCs hardware software and IT infrastructure.

Ensuring our IT equipment hardware and software are uptodate and compliant with security standards and organizational requirements.

Collaborating with tier one technicians to deploy software packages troubleshoot conflicts and assist with computer operating systems and approved applications.

Assisting in evaluating and testing new technologies contributing to IT projects and maintaining positive relationships with end users.

Partnering with the IT Security team to support security projects and implement best practices.

Staying informed about industry developments through ongoing personal growth and education.

Occasional day travel within the region with up to 10 overnight travel.

Are you a MATCH

A high school diploma or equivalent (relevant certifications or coursework are a plus).

Basic familiarity with Microsoft operating systems.

An eagerness to learn and adapt to new technologies.

Knowledge Skills and Abilities:

Strong customer service skills with a proactive problemsolving approach.

Ability to work under pressure both independently and as part of a team while meeting deadlines effectively.

Basic technical knowledge including familiarity with Windows Operating Systems.

Willingness to expand your knowledge of technical concepts and gain experience in areas such as DNS DHCP WINS TCP/IP VoIP and Internet/Intranet concepts.

An understanding of basic Telephony LAN and WAN concepts.

Effective communication skills with the ability to present technical information to nontechnical audiences.

Strong organizational skills time management abilities and a willingness to learn through personal development opportunities.

A positive attitude and willingness to travel as required.

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for fulltime employees.

We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.

Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .

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