Delivery Lead
Delivery Lead
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Job Alert
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$ 106000 - 186500
1 Vacancy
Job Description
Delivery Lead
Hartford CT I Stamford CT I USA
The Delivery Lead coowns endtoend delivery of business solutions for the scope of the Delivery Team with Transformation & Change Delivery (TCD) Delivery Lead; Understands the strategy needs and challenges of the business partners s/he supports as well as the endtoend processes for those businesses. Oversees all applications supporting that customer group to ensure service levels are received and system changes are delivered to expectation. Accountable for the design delivery and support of solution.
DISCOVER your opportunity
What will your essential responsibilities include
- Leading an impactful development team to deliver prebind and postbind policy administration solutions enabling AXA XLs growth strategy
- Delivering high impact bespoke and packaged solutions leveraging hands on design development technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions
- Establish the scope of services service levels and key processes required to deliver application services within the application portfolio
- Produce and maintain the roadmap of change associated to application group
- Align team to highlevel organization goals and objectives
- Manage and report on budget and resource allocation and utilization
- Monitor supplier performance reports and address concerns
- Review and approve contracts for a predetermined level of authority
- Assist procurement to manage vendor relations and maintaining vendor accountability
- Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities
- Interface with internal and external auditors
- Support resolution of escalated risks and issues as a part of service delivery
- Develop and maintain relationships with key stakeholders and suppliers
- Produce highlevel estimates as needed
- May participate as a member of a Major Incident Team
- Manage threats to application assets
- Protect and maintain AXA XLs Intellectual Property
- Ensure all processes are documented and maintained
- Develop change management strategies and approaches and assist business partners with readiness and change implementation
- Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis. Owns the completion of any action plans.
- Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.
- In collaboration with Procurement manages RFI/RFPs contract negotiations and delivery of contract terms. Also manages clean termiSolution Delivery Center of contracts with vendors who consistently underperform
You will report to the Head of Application Solutions Delivery.
SHARE your talent
Were looking for someone who has these abilities and skills:
- Demonstrated leadership skills delivering high impact bespoke and packaged solutions for the insurance industry
- Demonstrated hands on design development technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions
- Expert level experience in planning and executing complex large scale initiatives or operational area.
- Budget supply and resource management for in scope applications and services
- Hold suppliers accountable for performance against Service Levels
- Ensure appropriate SoWs / SLAs exist for all development vendor engagements
- Measurable improvements in service delivery over time
- High customer confidence in delivery capability
- Internal and external audit support
- Risk identification and mitigation
- Knowledge Management strategy for process training and applications
- Robust communication skills particularly on key matters relating to the application grouping to stakeholders
- Stakeholder management
- Proven planning and organization skills creating own work schedules prioritizing workload preparing in advance and setting realistic timescales
- Adaptable to new/different strategies programs technologies practices cultures etc. Comfortable with change able to easily make transitions.
- Experience with AS400 Mainframe DB2 and Informatica technologies. Cloud migration skillset preferred.
- Bachelors degree is required.
FIND your future
AXA XL the P&C and specialty risk division of AXA is known for solving complex risks. For midsized companies multinationals and even some inspirational individuals we dont just provide re/insurance we reinvent it.
How By combining a comprehensive and efficient capital platform datadriven insights leading technology and the best talent in an agile and inclusive workspace empowered to deliver top client service across all our lines of business property casualty professional financial lines and specialty.
With an innovative and flexible approach to risk solutions we partner with those who move the world forward.
Learn more at
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender sexual orientation age ethnicity and origins marital status religion disability or any other protected characteristic.
At AXA XL we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thats why we have made a strategic commitment to attract develop advance and retain the most diverse workforce possible and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. Its about helping one another and our business to move forward and succeed.
- Five Business Resource Groups focused on gender LGBTQ ethnicity and origins disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL Sustainability is integral to our business strategy. In an everchanging world AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 202326 Sustainability strategy called Roots of resilience focuses on protecting natural ecosystems addressing climate change and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems the foundation of a sustainable planet and society are essential to our future. Were committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather increasing temperatures and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy developing insurance products and services and mobilizing to advance thought leadership and investment in societalled solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Were training our colleagues engaging our external partners and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them known as AXA XL s Hearts in Action programs. These include our Matching Gifts program Volunteering Leave and our annual volunteering day the Global Day of Giving.
For more information please see Sustainability at AXA XL.
AXA XL will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact .
The U.S. pay range for this position is USD. Actual pay will be determined based upon the individuals skills experience and location. We strive for market alignment and internal equity with our colleagues pay.
At AXA XL we know how important physical mental and financial health are to our employees which is why we are proud to offer benefits such as a competitive retirement savings plan health and wellness programs and many other benefits. We also believe in fostering our colleagues development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL s benefits offerings please visit US Benefits at a Glance 2025.
Employment Type
Full-Time
