Administrative Assistant Office Coordinator
Department: Whole Children & Milestones Recreation Program Office
FullTime
Location: Northampton MA
Schedule: MondayFriday 10a7p (with occasional flexibility)
Starting Pay: $20/hr
Are You a People Person with a Passion for Organized Chaos and Community Joy
If you thrive in a role that blends structure with creativityand enjoy being at the heart of an inclusive energetic environmentthis is the job for you! Our Inclusive Community Center is a oneofakind place filled with energy warmth and the joy of learning and play. As our Office Coordinator youll be the welcoming face and organizing force that helps everything run smoothly.
About the Role:
The Administrative Assistant Office Coordinator plays a central role in supporting the daytoday operations of our recreation and enrichment programs. Youll partner with your supervisor and fellow office teammates to manage front desk responsibilities administrative tasks and special projectsensuring our families staff and program participants feel supported and welcomed.
Key Responsibilities:
Office Presence & Coordination
- Maintain a consistent and dependable office schedule with flexibility to meet program needs.
- Partner with coworkers to ensure smooth coverage of office duties.
Administrative Support
- Perform a wide variety of administrative tasks following organizational policies and procedures.
- Organize and maintain records manage documents and handle mail with precision.
- Utilize Microsoft Office (Outlook Word Excel) and additional software tools for communication formatting and data entry.
- Operate office equipment such as printers postage machines and fax systems.
- Support events like performances classes and social gatherings through administrative planning.
Reception & Front Desk
- Serve as the first point of contact for families students visitors and staffoffering a warm professional welcome.
- Manage incoming calls emails and messages; route communications efficiently.
- Interact with a diverse community of students of all ages and abilities and their guardians in a helpful and respectful manner.
What Youll Bring:
- 2 years of administrative experience with customer service or public contact
- Strong working knowledge of office equipment procedures and best practices
- Excellent communication skills and attention to detail
- Ability to work professionally with sensitive and confidential information
- Proficiency in Microsoft Office and general tech savviness
- Minimum age: 18 years old
- Valid MA drivers license and access to reliable transportation
Benefits:
- Generous PTO (paid time off) package
- Comprehensive health and dental insurance
- Life insurance and longterm disability coverage
- 403(b) retirement plan
- Tuition remission and assistance for eligible courses
- Public Service Loan Forgiveness (PSLF) eligibility
- Ongoing professional development and career advancement opportunities
- And more!
About ServiceNet
ServiceNet is a compassionate nonprofit organization that helps over 8400 individuals facing challenges such as mental illness developmental disabilities brain injuries homelessness and substance use issues. With over 1800 dedicated staff members we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 1500 employees and 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
ServiceNet is a nonprofit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
Not sure which job might beright for you No problem! Email to speak with a hiring manager today.