Revenue Cycle Sr Project Manager

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and familyfriendly design. As the largest pediatric provider in the region with a 140year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

General Summary:

The Senior Revenue Cycle Project Manager is responsible and accountable for the collaborative leadership of multiple assigned projects involving interdisciplinary teams. They oversee the entire project life cycle from original concept through final implementation and benefit realization. They facilitate the work of the project team ensuring ontime onbudget completion of the work effort within the approved scope. The position will interact with all stakeholders affected by the project including executive leadership revenue cycle and other operational stakeholders vendors information management and frontline staff. Projects in the revenue cycle portfolio contain many different interrelated elements. The senior project manager is responsible for ensuring the team works collaboratively to accomplish and sustain project outcomes. The nature of this work is time bound results driven and requires superior communication organization interpersonal and analytical skills. Additionally the senior project manager mentors project managers and the revenue cycle leadership team in the principles of project management ensuring rigor and process consistency.

This position is fully remote. Rare travel onsite may be required based on project needs.

Essential Job Functions:

Responsible for overall management of assigned projects and initiatives from initiation through closure and transition to standard operating procedures to ensure sustained outcomes as directed by Revenue Cycle PM leadership.
Implement post project auditing at regular intervals to ensure alignment with defined benefits.
Work effectively with all staff including providers senior executives operational leadership and frontline staff.
Facilitate and manage multidisciplinary project teams; collaborates with operational owners to draft the charter set goals and priorities for project.
Collaborate closely with information management and operational owners to develop and refine project plans that achieve the desired outcomes within budget.
Maintain accurate project plans to ensure timely completion of activities modifying as appropriate in collaboration with project leadership timelines and expectations.
Develop execute and manage project scoping work plans schedules estimated resource requirements and status reports. Manage activities of the project team and acts as central coordinator of project communication.
Demonstrate effective issue escalation resolution and conflict management skills reinforcing a teamfocused culture and ensuring the project continues to move forward.
Communicate project status including issues and risks to the project team stakeholders and leadership.
Present solution options for issues and risks to project leadership document decision next steps and assess for impact to project scope timeline and budget.
Define roles and responsibilities for each member of the team including escalation protocol and decision making authority.
Follow established revenue cycle processes and protocols for effective project oversight.
Foster teamwork and camaraderie within revenue cycle and with departments across the organization.
Senior Project Manager Responsibilities:
o Mentor the revenue cycle team on the principles of project management to ensure results are delivered on time on budget and with the stated benefit.
o Design and maintain the revenue cycle project health dashboards area specific drill downs and leader summaries.
o Design implement and maintain the share point document repository.
o Lead failure analyses focusing on continuous improvement and developing systems that obviate future errors.
This position is Revenue Cycle Specific:
o Participate in prioritization and coordination of revenue cycle initiatives and projects.
o Participate in development documentation and improvement of revenue cycle project management processes.
o Document and store project artifacts including but not limited to outcome process and balancing measures success criteria standard operating procedures testing plans validation plans etc.
o Serve as liaison and facilitator between project team vendors and operational departments.
o Work closely with the information management team to prioritize resource track and implement initiatives.
o Manage integration of vendor tasks; tracks and reviews projectrelated vendor deliverables.
Other job functions as assigned.

Knowledge Skills and Abilities:

Bachelors degree required. Masters degree preferred.
Project Management certification with 3 years of experience required. Experience with Epic revenue cycle applications required.
Experience managing complex enterprisewide healthcare IT projects preferred; certification in an Epic revenue cycle application preferred.
Excellent project management change management and prioritization. Able to organize and manage a project from initiation through closure and transition to standard operating procedures.
Effective communication conflict resolution and problem resolution skills including facilitation of groups presenting to groups at all levels assisting others to present effectively.
Effective listening skills to understand various perspectives and ability to synthesize findings to achieve results.
Excellent analytical and process/systems thinking skills; excellent problemsolving skills.
Demonstrated skills in the use of Excel Visio PowerPoint and other Microsoft Office products.

Demonstrated skills in the use of Jira for project management and product discovery.
Excellent written and verbal skills.
Excellent interpersonal skills including ability to understand and articulate the needs of the customer and assist them in making the necessary decisions to accomplish their objectives.
Demonstrated ability in earning creditability with leaders across the healthcare organization including clinicians.
Ability to challenge team members to perform against designated timelines in a teamoriented manner.
Experience in an Academic Medical Center is preferred.

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5 employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds skills and viewpoints recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging and allyship. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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