Technical Product Owner

VicRoads RLS founded in August 2022 by a consortium of Aware Super Australian Retirement Trust Macquarie Asset Management and the Victorian State Government operates under a long term concession deed issued by the State Government. This strategic 40year partnership is transforming VicRoads RLS into a more commercial customercentric product led and digitally advanced organisation. Our purpose to make services seamless and support safer networks for our communities drives our commitment to ensuring our customers get what they need when they need it.

Our organisational values steer our actions decisions and behaviours as we progress on our path of transformation.

We work collaboratively with the Victorian State Government to ensure we fulfil regulatory requirements deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access infrastructure and safety

Annual Salary Range:Up to $155000 Super

Employment Type: Ongoing FullTime

Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds Are you excited about the challenge of balancing customer desirability with business viability technology feasibility and broader business strategy to deliver exceptional experiences If so we have an incredible opportunity for you!

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations.

Your team is part of the Technology division a team that are truly collaborative and passionate and work closely together to deliver outcomes that positively transform the way our customers use our services.

About the Opportunity

The Technical Product Owner is responsible for overseeing the management and operate functions of systems and applications within the technology group. This role ensures appropriate development release and support of applications and collaborates with crossfunctional teams to enhance application delivery lifecycle management processes and governance.

The Technical Product Owner also provides technical guidance implements best practices and work with support teams to drive continuous improvement initiatives and compliance practices to support business objectives.

• Management & Operations: Manage and enhance application operations using ITOM/ITSM ensure platform stability oversee financial planning and define roadmaps to meet performance security and resiliency goals.
• Leadership & Stakeholder Engagement: Lead and mentor support teams to ensure seamless enterprise application integration resolve complex issues set strategic direction for operations communicate effectively with stakeholders align with technology roadmaps manage workloads drive improvements and remove operational blockers.
• Best Practices & Processes: Operate and maintain technical capabilities using enterprise standards ensure security performance and compliance manage lifecycle and costs across platforms drive root cause analysis and collaborate across IT to resolve complex integration issues
• Delivery: Own endtoend delivery of complex technical projects prioritize and manage team backlog provide expertise for capability development and collaborate with stakeholders to maintain momentum alignment and continuous improvement.
• Strategy and Development: Develop strategies to improve systems and tools collaborate on uplift initiatives and secure funding through lifecycle decommissioning and OPEX bids.

About you

You are a valuesdriven IT professional who consistently demonstrates integrity in your actions and decisionmaking. You actively contribute to fostering an ethical culture and take responsibility for identifying and managing fraud and risks within your business area. You comply with privacy and data security requirements and proactively prevent or mitigate potential risks within your work.

Youre committed to promoting a culture of integrity complying with relevant policies undertaking required training and working collaboratively to support ethical behaviour across the organisation. You are also accountable for implementing the Fraud and Control Framework and promptly reporting any concerns to the relevant teams.

Technical Capability: You bring strong technical expertise and a proactive mindset to managing IT operations in complex largescale environments. Skilled across onpremises and cloud systems you handle incidents changes and releases with ease. Your strengths include lifecycle management security risk and data analyticsensuring resilient compliant and wellinformed technical outcomes.

Ways of Working: You champion Agile practices with handson experience in Jira Confluence and Scrum. Your strong communication and collaboration skills enable you to engage stakeholders and drive results in fastpaced environments.
Commercial and Strategic Acumen: You excel in stakeholder management and financial acumen ensuring tech initiatives align with business goals and are wellfunded. Your experience includes vendor and contract management balancing performance risk and cost effectively

Culture:

To attract retain and develop talented people we provide genuine flexibility a culture that supports people to be their best and on top of that great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

What we offer:

• Competitive salary and benefits
• Supportive diverse and inclusive work environment
• Opportunities for professional and personal development
• Flexible working arrangements and family friendly practices

How to Apply

Please submit your application via the Apply button.Applications should include a resume and a brief covering letter.

For a copy of the Position Description please email

Unfortunately applications cannot be accepted via this email.

Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID19 or medical evidence which confirms the individual is unable to receive a dose or a further dose of a COVID19 vaccine due to a medical contraindication or an acute medical illness.

Failure to comply with this condition of employment may impact your eligibility for employment in this position with Vic Roads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.