Communications Officer- Protective Services

• Documents designated communications/ events in written logs and computerized databases.
• Answers emergent and nonemergent phone calls in a timely manner. Maintains working knowledge of new systems employed in Security Operations Center.
• Interprets and enforces hospital policies and procedures.
• Regularly monitors the Protective Services Access Control System and Nationwide Childrens Hospital CCTV System and report incidents as needed.
• Gives directions to employees and visitors via telephone and radio. Adhere to established department protocols and procedures

Schedule: 1:45pm10:15pm (Full Time Benefits Eligible)

Location:

611 E Livingston Ave

Columbus Ohio 43205

United States

• Performs random and frequent patrols as assigned in designated area on foot motor vehicle or bicycle and monitors security cameras.
• Intervenes in interpersonal conflict or criminal acts safely and effectively to maintain order providing appropriate detention restraint or removal from premises.
• Conducts preliminary investigations and reports criminal safety and security incidents. Maintains accurate documentation of daily activities and incidents.
• Responds to and provides assistance in emergency situations and internal disaster incidents.
• Performs staff and visitor escorts or transportation vehicle assistance and lock/unlock activities. Enforces hospital parking policies and procedures.
• Responds safely effectively and efficiently (SEE) to all related matters that come to their attention and in the performance of activities as assigned.

High School diploma required.

Valid Ohio drivers license and proof of auto insurance as required by hospital policy. Must pass motor vehicle background inspection insurance eligibility driving qualifications and training set forth by Nationwide Childrens Hospital and maintain qualification of insurance guidelines.

(not specified)

• Ability to read and comprehend hospital/departmental policies and procedures criminal statutes and regulatory publications.
• Ability to successfully conduct preliminary investigations and document findings on standard departmental or hospital forms.
• Sufficient interpersonal skills to effectively interact with all persons regardless of position ethnicity sex age or economic status.
• Sufficient interpersonal skills to consistently and equitably enforce the policies of the department and hospital and the ability to effectively intervene in interpersonal conflict.
• Ability to write legibly.

• Upon hire the Officer will undergo a 4 to 6 week training cycle on the floor and in a classroom setting under the supervision of a Senior Officer working multiple shifts and locations for familiarization and experience and learning physical intervention and verbal techniques.
• Officer will be required to complete the IAHSS Basic Security Officer training within the first six months of being hired at the officers expense. Once the officer has successfully completed the training the Security Department will reimburse the officer the cost of the test.

OCCASIONALLY: Bend/twist Blood and/or Bodily Fluids Climb stairs/ladder Cold Temperatures Communicable Diseases and/or Pathogens Flexing/extending of neck Hand use: grasping gripping turning Hot Temperatures Lifting / Carrying: 010 lbs Lifting / Carrying: 1120 lbs Lifting / Carrying: 2140 lbs Patient Equipment Pushing / Pulling: 025 lbs Pushing / Pulling: 2640 lbs Reaching above shoulder Squat/kneel Working at Heights

FREQUENTLY: Computer skills Depth perception Driving motor vehicles (work required) *additional testing may be required Repetitive hand/arm use Sitting Standing

CONTINUOUSLY: Audible speech Color vision Decision Making Hearing acuity Interpreting Data Peripheral vision Problem solving Seeing Far/near Walking

(not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet