drjobs CCMS Edustaff Part-time

CCMS Edustaff Part-time

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1 Vacancy
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Job Location drjobs

Sterling Heights, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Control Center Monitoring Technician

Edustaff Parttime

Qualifications:

  • Commitment to highlevel customer service
  • Must have excellent verbal and written communication skills
  • Professional approach to interactions with district staff municipal utility or other workers
  • Ability to use critical thinking to respond to monitoring situations
  • Detail oriented with ability to work calmly and efficiently under pressure
  • Computer skills necessary Microsoft Office Suite preferred
  • Good work ethic honesty and integrity
  • Good attendance
  • High School diploma required

Description:

  • Monitor 43 district facilities using specialized systems at the districts centralized Control Center including fire panels heating and ventilation electrical power food service equipment security cameras door access and other systems
  • Contact public safety personnel with clear and concise information in event of an urgent or emergency situation
  • Report all issues and assure compliance with district policies and procedures
  • Maintain accurate log of activities and interactions
  • Escalate issues as appropriate and necessary
  • Provide first point of contact for municipal and external service providers including public safety
  • Handle calls from district staff and external service providers determining appropriate course of action
  • Work professionally with district staff public safety representatives municipalities utilities and thirdparty service providers
  • Provide appropriate transfer of event and situational information to ensure continuity at end of work day
  • May be required to fill multiple shifts including nights weekends and holidays
Shifts: 7am 3pm 3pm 11pm 11pm 7am

Required Experience:

Staff IC

Employment Type

Part-Time

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