About The Link: Youth and Family Supports
For more than 90 years The Link has helped youth and families on a journey to healing hope and better lives. The organization is dedicated to walking alongside children youth and families as an inclusive community strengthening and empowering a sense of being pride and purpose. With over 15 diverse programs The Link has a community of caring staff that work together to provide support through a 24hour crisis line youth resource centers emergency shelters mobile crisis teams specialized foster care healing homes job readiness supports and Skills4Life. With a strong foundation within the community and a focus on connection unity and compassion the organization provides a vital link for youth and families in the province of Manitoba.
POSITION SUMMARY:
The Manager or Director of Youth Care Services delivers project management strategic alignment and implementation support for key organizational projects and initiatives as prioritized and assigned by the CEO. The Manager or Director of Youth Care Services will work in collaboration with leadership to achieve quality safety and ethics of services delivered for children youth and families.
PRIMARY DUTIES AND RESPONSIBILITIES:
Duties and responsibilities of the Manager or Director of Youth Care Services include but are not limited to:
- Facilitates with the Healing Homes Manager and Supervisors and other engaged professionals the development of individual Child and Youth Care focused Healing Plans for children youth and families which are culturally appropriate informed by evidencebased practice and trauma awareness.
- Ensures that annual program development plans are consistent with the organizations annual development plan.
- Supports recruitment hiring professional development and hold people responsible for embracing and meeting agency policies and expectations in the Healing Homes Skills4Life and Training Programs and Indigenous Initiatives in consultation with the Links Human Resources and Leadership team.
- Engages with the Leadership team to develop coordinate implement and assess Child and Youth Care residential and educational activities and services within an individualized and collective culturally responsive Child and Youth Care Healing framework.
- Oversees with the Leadership and Operational team collaborative planning and implements quality improvement learning and development activities to responsively address ongoing/emerging organizational needs within Child and Youth Care services.
- Ensures compliance with the Links policies procedures and pertinent legislation.
- Monitors financial expenditures to ensure compliance with budget guidelines and that all expenditures are accounted for via organizations financial management and accountability processes.
- Ensures staff are engaged with young people in social/recreational/cultural and team building activities.
- Represents the organization in community events and/or interagency activities (i.e. case coordination meetings conferences information sessions and community committees).
- Completes required internal and external monthly reports.
- Develops in collaboration with the Leadership team an annual action plan identifying program activities and deadlines for deliverables within Child and Youth Care Services and ensures the implementation of same.
- Participates in their own professional development which will include (annually) attending conferences and workshops that are relevant to position and operational goals participating in networking opportunities that allow for professional and agency growth readings and selfdirected learning as identified in PDP.
- Refines The Links clinical service delivery and risk management practices in collaboration with the Clinical Manager through the regular review of client program and clinical services outcome measurement.
- Collaborates with indigenous Initiatives to effectively integrate cultural and clinical services.
- Ensures implementation of recommendations from program reviews.
- Other duties as assigned.
QUALIFICATIONS:
Education
- Masterslevel education background in a human services field
Experience
- Direct experience in the field of child welfare family systems youth justice and child youth and adult addictions and mental health
- Experience developing implementing and evaluating social service programs and services
Knowledge Skills and Abilities
- Proven project management skills
- Demonstrated problem solving skills and techniques
- Completed training in culturally responsive trauma and resilienceinformed practices child and adolescent development behaviour change and Ethics of Care
- Ability to manage multiple projects simultaneously while meeting timelines
- Demonstrated ability to facilitate meetings and lead professional staff
- Skilled at building and maintaining collaborative networks
- Excellent written and communication skills
- Demonstrated proficiency working with Microsoft Office at an intermediate level
- Knowledge of Indigenous cultures languages and values: respectful and collaborative working relationships within Indigenous communities and/or systems would be an asset.
Key Competencies
- Empowering others at every opportunity
- Being supportive of all staff participants and the community
- Resilience and adaptability
- Organization and detail oriented
- Empathy for all in all situations
- Motivation to keep everyone engaged
- Open to the thoughts and opinions of others
- Being honest and showing humility in all our interactions
- Showing courage when faced with uncertainty
- An awareness of our strengths and weaknesses the use of selfreflecting on a regular basis
- Able to give and receive constructive feedback.
WORKING/ENVIRONMENTAL CONDITIONS
- Working in a variety of environments : offices homes and out in the community
- The ability to handle challenging situations with medium to highrisk individuals in some work environments
- First Aid and CPR Level C or willingness to obtain;
- Satisfactory Criminal Record Check with Vulnerable Sector Search a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check all done within the last 3 months
- Valid Manitoba Drivers License and satisfactory driving record
Preferred or willing to obtain within the first 3 (three) months
- ASIST Certificate (Applied Suicide Intervention Skills Training) and/or any deescalation training preferred;
- Mental Health First Aid & Safe Talk;
- The Link Commit 2 Kids Training;
- Certification in either DLE (The Purposeful Use of Daily Life Events) or TCS (Therapeutic Crisis Solutions).
Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity please know that you are welcome to request accommodation at any point in the process. All information received regarding accommodations will be kept confidential.
HOURS OF WORK:FullTime 80 hours biweekly working a variety of shifts including days evenings weekends overnights and holidays.
HOW TO APPLY: Please submit a cover letter and resume (in word of PDF).Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position.
APPLICATION DEADLINE: Open until filled
WORK LOCATION: Varied
We commit to respecting the treaties upon which our existence here was made possible.
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