Customer Service Representative
Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Join Our Purpose Feeding the Future
Nutreco is a member of the SHV family and we are committed to Feeding the Future through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cuttingedge solutions.
Trouw Nutrition is seeking a Customer Service Representative for our Lethbridge facility.
About The Role: Our Customer Service Representative builds and nurtures customer relationships by providing exceptional support and solutions.
Responsibilities:
Provides exceptional customer service through the accurate and timely processing of customer and dealer orders requests and concerns
Builds positive relationships with customers and internal stakeholders
Enters and updates orders and customer records in our system
Resolves service issues in a timely manner and documents accordingly
Follows Customer Service procedures ensuring compliance with CFIA and HACCP guidelines
Answers customer enquiries regarding product pricing and delivery
Proposes innovative ideas to increase market share
Skills and Expertise
Qualifications:
Post secondary education in an agricultural field of study is preferred
Experience in a combined customer service and administrative role within an agricultural manufacturing or corporate environment is preferred
High level of computer competency including knowledge of Microsoft Office applications
Expectations from the Role:
Onsite fulltime position
Excellent customer service interpersonal and communication skills
Ability to multitask prioritize and solve problems in a fastpaced environment
Team player coachable and curious
Why you Will Love Working with Us
Global Benefits:
Be part of our sustainable mission with opportunities to grow within Nutreco Skretting Trouw Nutrition and the broader SHV group
Embrace our culture of diversity and inclusion where we respect and value everyone
Local Benefits:
Robust pension plan with employer matching that begins on Day 1!
Competitive health benefits Medical/Dental/Vision/HSA that start on Day 1!
Shortterm/Longterm Disability and Mental Health spending allowance
Maternal topup and Tuition Reimbursement
15 vacation days to start (tiered)
Annual bonus
Next Steps:
We value a seamless candidate experience and will review your application within five 5 business appreciate your interest in joining our mission to innovate and sustainably shape the future of food production. Thank you for choosing a career with us and sharing your ambition to Feed the Future!Final candidates who are being considered for the position will be required to undergo a criminal background check.
Please note that candidates applying for Canadian job openings must be independently authorized to work in Canada without sponsorship.
We are committed to employment equity and encourage applications from qualified individuals including women Indigenous peoples persons with disabilities and members of visible minorities.
Our corporate values FEED your career: Passion Inclusivity Integrity Trust Curiosity. These values are engrained into our core and shape everything we do.
#SPTN
Our organisation:
Trouw Nutrition is the global leader in innovative feed specialties premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides speciesspecific nutritional solutions consisting of feed concepts products and nutritional knowhow. The unique combination of products models and services Trouw Nutrition offers boosts productivity and supports animal health through all life stages contributing to our customers peace of mind. Trouw Nutritions nutrition solutions have met the need of farmers and homemixers feed producers integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees. Our mission is Feeding the Future.
Equal Opportunity Employer:
Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race color religious creed sex national origin citizenship status age physical or mental disability sexual orientation marital parental military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
