Customer Service Representative with Dutch
Customer Service Representative with Dutch
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Job Description
Were collaborating with a toptier Outsourcing/BPO consultancy thats on the lookout for a Dutchspeaking Customer Service pro to join their team in beautiful Porto! If youre customerfocused techsavvy and thrive in a dynamic environmentthis could be your next big move!
Location: Porto Portugal (Onsite)
Contract Type: 6Month Fixed Term
Employment Type: Fulltime
Remuneration: Base Salary Bonuses
What Youll Do:
Handle inbound calls and assist customers with inquiries
Support bookings vehicle availability and reservation updates
Provide guidance on policies insurance and extra services
Identify upselling opportunities and promote added value
Resolve customer complaints professionally and efficiently
Maintain accurate records of customer interactions
What You Bring:
Native/fluent in Dutch (C2 English fluency (min. B2
1 year of experience in a customer service or contact center role (preferred)
Salesdriven mindset with a passion for helping customers
Comfortable using digital tools and platforms
Great interpersonal & communication skills
Problemsolving attitude and ability to resolve conflicts
Whats On Offer:
Opportunity to support a worldrenowned travel & tourism brand
Work schedule: Monday Friday 8AM5PM
Competitive salary performancebased bonuses
Career growth opportunities within the BPO sector
Supportive and multicultural team environment
Travel perks and exclusive discounts
And much more!
Ready to kickstart your international career in sunny Porto Apply today!
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Employment Type
Full Time
