Customer Engagement Consultant
Customer Engagement Consultant
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you the kind of person who enjoys solving puzzles chatting with people and being the calm in the storm Do you thrive on helping others while juggling a few tickets and an inbox or two If so we want you on our frontlines!
Were looking for a Customer Engagement Consultant to join our team of product support superheroes. Youll be the first voice the guiding hand and the cheerful face behind our worldclass support team.
Requirements
- Experience working in collaborative teams.
- Prior experience in a frontline team.
- Prior experience in tourism advantageous.
- Very strong software application knowledge.
- Excellent spoken and written English language skills.
- Typing speed >45wpm).
- High attention to detail.
- Sense of urgency to meet SLA s.
- Passionate about customer service.
- Excellent documentation and admin skills.
- Inquisitive and eager to learn.
Benefits
- We also provide medical aid GAP insurance pension and life cover insurance. Profit share for candidates who qualify.
- You may opt in to paid overtime work if you qualify.
- You may be required to travel from time to time for training opportunities (vaccinations required).
Experience working in collaborative teams. Prior experience in a frontline team. Prior experience in tourism - advantageous. Very strong software application knowledge. Excellent spoken and written English language skills. Typing speed >45wpm). High attention to detail. Sense of urgency to meet SLA s. Passionate about customer service. Excellent documentation and admin skills. Inquisitive and eager to learn.
Employment Type
Full Time
