LoanCollection Officer 3 PCN 089074

• Provide guidance and support and ensuring that all loan activities are conducted professionally and ethically. Oversee the performance and work of subordinate staff ensuring adherence to all relevant statutes regulations policies procedures and industry standards.
• Assign incoming loan applications and requests based on staff authority levels and training; allocate resources and set work schedules accordingly. Provide training and corrective measures when loan decisions do not meet division standards.
• Provide subordinates with performance measures standards and objectives; prepare timely evaluations based on established criteria. This involves setting clear performance targets monitoring progress and providing regular feedback to their team members.

Our division is committed to delivering exceptional customer service to the residents of Alaska and we are looking for individuals who are passionate about making a difference in the lives of those we serve. If this sounds like you we encourage you to apply. We would be thrilled to welcome you as a valuable member of our team.

By joining us you will become part of a closeknit team that values support mentorship and camaraderie with opportunities for advancement within the division. This position will empower you with the skills and knowledge necessary to excel in your role and reach your full potential building a solid foundation of core knowledge of lending practices by empowering you with the skills and knowledge necessary to excel in your role and reach your full potential.

The working environment you can expect:
As this is an onsite position and not eligible for telework you will be working in our headquarters office located on the 9th floor of the State Office Building in beautiful downtown Juneau. You will enjoy a collaborative atmosphere in a fully resourced and modern office space with splendid views of Mount Juneau and the Gastineau Channel.

The 9th floor has a fully equipped and spacious break room that you will have full access to as well as easy access to various restaurants and coffee shops downtown.

Our Investments team fosters a cooperative environment through staff empowerment accountability and professionalism.

To be successful in this position a candidate will need the following core competencies:

• Leadership: Influences motivates and challenges others; adapts leadership styles to a variety of situations.

• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

• Performance Management: Knowledge of performance management concepts principles and practices related to planning monitoring rating and rewarding employee performance.

• SelfManagement: Sets welldefined and realistic personal goals; displays a high level of initiative effort and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

• Lending: Knowledge of the principles practices and techniques of lending perfected lien and security instruments. This includes knowledge of applicable court procedures processes and actions.

Special notice about this position:

• Conduct inspections of all types of collateral used to secure the loans assigned; prepare inspection reports containing an analysis of condition and value. Act or make recommendations to protect collateral as necessary. Inspections may require travel including by small aircraft to rural areas within the state of Alaska

• Utilize complex proprietary software for all loan programs administered. Utilization includes entering data and customer correspondence reviewing and analyzing existing borrower information managing timelines and workloads of subordinates and ensuring all entries are accurate.

Any combination of education and/or experience that provides the applicant with competencies in

• Decision Making: Makes sound wellinformed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.
• Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race genderdisabilities and other individual differences.
• Legal Government and Jurisprudence: Knowledge of laws legal codes court procedures precedents legal practices and documents Government regulations Executive orders agency rules Government organization and functions and the democratic political process.
• Lending/Debt Collection: Knowledge of the principles practices and techniques of lending and/or debt collectionperfectedlien and security instruments. This includes knowledge ofapplicablecourtprocedures processes and actions.
• Managing Performance: Takes responsibility for employees performance by setting and communicating expectations and goals that are specific and measurable tracking progress against the goals supporting employees efforts to achieve job goals (by providing resources removing obstacles acting as a buffer etc. ensuring feedback and addressing performance problems and issues promptly.

At time of application applicant(s) are requested to submit:

1. A copy of academic transcripts (unofficial are okay please ensure that the institution name/URL is listed on the transcripts) if using to verify that you meet the minimum qualifications.
2. A current resume.

1. Three 3 professional references that have had supervisory responsibility over you along with their daytime contact phone numbers; and
2. Copies of your three 3 most recent performance evaluations (if available) or three 3 professional reference letters.