USA - Crew Logistics Specialist CLS
USA - Crew Logistics Specialist CLS
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1 Vacancy
Job Description
You Belong HereWherever in the World you find yourself.
We celebrate our wins as one team of many greatpeople!
With a vision for a connected world Inchcape relies upon the expertise diversity and global network of our over 3000 professionals spread across 60 plus countries and in over 240 offices to help our partnersconnect to a smoother smarter ocean.
We empower our people and our values are at the center of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective we connect the world and see the bigger picture.
The Power of Peoplewe rely on the strength of local agent knowledge and relationships.
Progress we adopt new thinking and push for positive change in our industry.
We know what matters. We never stand still. We always reach formore.
#WeAreInchcape
Business Need / Purpose of Role:
TheCrew Logistics Specialist(CLS) (Husbandry) reporting to the Operations Manager is responsible for providing 24 hours a day 7 days a week to our US Operations teams to support the safe and smooth turnaround of all appointed vessels within the jurisdiction of the US port office managing vessel requirements and booking relevant services as required. Will exercise discretion and independent judgment with respect to operational matters of significance to the business and our customers.
Objectives & Measurement Key Responsibilities
Customer Service & Operations
- Ensure ships agency services are rendered to all customers at an excellent level
- Maintain a smooth quick turnaround of vessels advising local authorities on vessel details keeping all relevant parties informed while meeting all KPIs
- Continually seek new methods to reduce operational costs and find efficiencies for the port office to enhance service delivery
- Work collaboratively with peers in other locations to achieve desired goals
- Prepare Prearrival Documentation and Visitor/Vendor List for Vessel/Terminal
- Coordinate Sailing Arrangements and Create Statement of Facts (SOF) Vessel Attendance Report & Other Documents
External Providers
- Liaise with clients vendors & port services on a daily basis
- Always perform accurate and timely updates of systems in order to have fresh data and present the best information to clients
Knowledge Skills and Abilities
- Knowledge of Port Operations and Port Agency services desired
- Knowledge of immigration regulations for seafarers and attending personnel for vessels
- Ability to work independently with limited supervision multitask and possess strong initiative exercise independent judgment within established systems and procedures
- Ability to balance multiple tasks changing priorities & operate within a deadlineoriented environment
- Ability to think logically establish and follow procedures instructions and make sound decisions
- Possess organizational and time management skills with ability to prioritize be detail oriented and results driven
- Attention to detail with a high level of accuracy
- Strong interpersonal skills including excellent verbal and written communication skills
- Excellent customer service and communication skills including strong verbal andlistening skills
- Must possess an advanced proficiency with Microsoft Word Excel PowerPoint SharePoint and Outlook
Education Qualifications Certifications and Licenses
Education/Experience:
- High School Diploma or GED equivalent required
- Associates and/orBachelors Degree in Maritime Administration Business Administration or a related major in a public or accredited private academic institution desired but not required
- Previous experience in Shipping Freight Forwarding or Transportation/Logistics preferred but not required
- 2 years related work experience in maritime environment preferred but not required
- A foundational knowledge of Port Operations
Licenses:
- Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation a valid nonexpired state drivers licenseand vehicle insurance coverage.
- Once selected for employment federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment. For further program information visit:
Why Inchcape Shipping Services
We believe in building a diverse and high performing workforce that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people their welfare training and expertise. We realize the value of the diversity of our people and know that their unique experiences skills and passions strengthens the organization stimulates creativity and promotes the exchange of ideas helping you to build a rich and rewarding career.
What youll get:
We understand that different families have different needs which is why were always evolving our benefits to accommodate our employees.
Along with health and financial benefits our employees enjoy a variety of other perks tuition assistanceemployeeresource groups and collaborativeworkspaces some offices even welcome dogs.
In addition to our traditional benefits and perks we sponsor various events throughout the year. And weprovidea culturebased onlearningthe support of anengaged teamandan inclusive environment where all employees are valued.
We alsoencourage a better worklife balance with our flexibility. Whilewe know inoffice collaboration is critical to our vision we recognize that not all work needs to be done within an office environmentfulltime. With consistent communication and digital collaboration tools Inchcape has enabledour employees to find a balance that feels fulfilling and productive for each individual situation.
- Generous time off and paid holidays
- Employee Assistance Program (EAP)
- Performance and Recognition You are rewarded for achieving success by merit increases and reaching milestones.
- Career growth and opportunities for promotions. We develop and hire from within!
- Compensation range is $55000 and up depending upon experience. You may also be eligible for bonuses and other benefits.
- Plus much more!
We have you covered for anything life could throw your way.
Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources culture and leadership you need to be successful to build something youre proud of and take advantage of all the future holds.
Follow us on LinkedIn Facebook Instagram and X to meet our employees and see what makes us who we are.
Whoyouare is whoweare.
Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex disability age sexual orientation gender identity national origin veteran status genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed please emaildescribing the accommodation.
Please note that as per Inchcape policy we do not accept unsolicited resumes from employment recruitment staffing or related agencies unless engaged to provide candidates for a specified opening. Any employment agency person or entity that submits an unsolicited resume does so with the understanding that Inchcape will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency person or entity.
#LIJN1
Required Experience:
Unclear Seniority
Employment Type
Full-Time
