Care Navigator Integrated Healthcare Patient Support
Care Navigator Integrated Healthcare Patient Support
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
About Us
Access Health and Community with a 150year legacy of compassionate care is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers serves across 18 locations.We are thrilled to announce our upcoming merger with Inspiro a trusted partner in community health. Inspiro with a skilled team of 100 is dedicated to providing accessible inclusive and highquality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.
About the role
An exciting and rewarding opportunity as a Care Navigator to leverage your knowledge of mental health AOD and holistic patient care to deliver integrated care navigation within GP practices across EMPHN enhancing multidisciplinary communication streamline care navigation and improve patient support. You will build strong trusted relationships to collaborate with GPs mental health professionals AOD providers and community healthcare teams to develop and implement personalised action plans facilitate care meetings and optimise patient outcomes. Play a key role in launching the Care Navigators Program building partnerships with General Practices EMPHN and the University of Melbourne to improve health outcomes. Join us in transforming primary healthcare with innovative patientcentered solutions.
What you will be doing Key Responsibilities
- Holistic Care Navigation: Develop manage and optimize individualised care action plans to improve patient outcomes
- Multidisciplinary Collaboration: Enhance communication and coordination between GPs mental health professionals AOD specialists and community healthcare providers
- PatientCentered Support: Provide integrated care navigation within GP practices supporting patients with complex healthcare needs including mental health and AOD challenges
- Care Plan Implementation: Develop implement and review collaborative care action plans ensuring effective and timely
- Continuous Patient Monitoring: Track patient progress offer guidance at critical points and ensure care action plans align with evolving needs
- Healthcare Innovation & Partnerships: Build strong relationships with GPs EMPHN and the University of Melbourne to foster innovation in primary healthcare
- Program Development: Support the launch and implementation of the Care Navigators Program enhancing care models across the healthcare network
- Healthcare Outcome Optimisation: Strengthen partnerships to improve patient health outcomes through integrated proactive care strategies
What you will bring Key Selection Criteria and Attributes
- Qualifications in nursing disability mental health or alcohol and other drug field or similar discipline)
- Relevant work experience with a minimum of 3 years experience working with clients with multiple and complex healthcare needs (including severe mental health AOD and other cooccurring conditions)
- Experience working effectively within an integrated care team delivering better client outcomes for complex clients including appropriate involvement of mental health AOD and social support services to develop collaborative care plans and provide holistic goaldirected care
- Strong interpersonal and administration skills with the ability to work collaboratively with individuals and their families GP Practices and other stakeholders
- Experience in clinical case management and conducting clinical risk assessments and implementing risk management plans with clients
- Excellent understanding of mental health treatment services and referral pathways with particular focus on the Eastern Region
- Strong communication & advocacy skills to engage with patients GPs & service providers
- Passion for integrated multidisciplinary healthcare
- Proficiency with electronic health record systems Medical Director and Best Practice and Microsoft Office programs (Word Excel Outlook and PowerPoint)
Access Health and Community Culture and Benefits
Read about our culture and benefits: your application including your resume and cover letter addressing the selection criteria and refer to the position description on our website for the key selection criteria information: email Talent Acquisition Lead: if you would like further information about the role.
Whats in It for You
- Be part of transforming primary healthcare through innovative integrated care solutions
Applications close: 6th April 2025
Access Health and Community is an equal opportunity employer committed to providing an inclusive working environmentthat embraces and values all people regardless of cultural background age gender identity sexuality or lived and living experience
Employment Type
Contract
Key Skills
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