Account Manager I

Location Columbia MD or St. Paul MN (Hybrid)

This is a hybrid position primarily based in Columbia MD or St. Paul MN. Were committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office giving you the option to work remotely for some of your working week.Find out more about our culture of flexible working.

We give you a world of potential

Computershare Corporate Trust is built on a foundation of Trust Makes it Work expertise relationships and innovation you can trust. When you join this dynamic team you will enjoy a career teamwork flexibility and leadership you can trust to help accelerate your personal and professional goals.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies investment bankers asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a bestinclass reputation built on our hightouch approach to client service weare lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

A role you will love

We are a global business with an entrepreneurial spirit and we are proud of that. What that comes with is a fastpaced technologyfocused environment so you will be deadlinedriven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a level of accuracy and professionalism while utilizing software in a traditional office environment.

As anAccount Manager I you will be focused on managing midtolarge loan clients and their portfolios as well as working side by side with team members across the loan team. You will also serve as the primary point of contact for clients requests and leading special projects/analyses as requested.

Some of your key responsibilities may include:

• Pre/postclosing contractual review and setup
• Review/interpret contractual documents for payment verification analysis
• Prepare documentation procedures and systems to ensure controlled setup and stabilization of RMS Securitized products
• Research and determine resolution for more complex Client/Investor inquiries
• Partner with external and internal parties to troubleshoot and improve production processes
• Participation in small/medium technology enhancements focused on client needs and efficiency/control
• Maintaining client relationships with clients; consulting with clients to identify and define business requirements
• Collaborating with external clients and internal team members to find appropriate solutions for the clients unique business needs
• Performing contractual document reviews and negotiating complex legal agreements
• Ensuring regulatory compliance and risk management policies; coordinates closing activities
• Monitoring market changes and developments translating into new valueadd services while ensuring stellar customer satisfaction in coordination with team
• Recommend and implement service enhancements introduce developments or solutions to meet or exceed customer expectations

What will you bring to the role

• Minimum of 4 years of experience in one or a combination of the following areas: trust financial services or account management
• Bachelors degree in mathematics Accounting Finance Economics or equivalent is strongly preferred
• Possess the ability to navigate multiple computer systems applications and utilize search tools to find information
• Strong analytical problem solving and resolution skills with high attention to detail in a fastpaced environment with the ability to multitask and maintain accuracy

• Microsoft Excel proficiency is strongly preferred
• Ability to interpret legal documents and apply concept to internal systems
• Prior Loan Accounting and/or Bond Administration experience preferred
• RMBS waterfall and deal concept knowledge preferred
• Ability to travel up to 10 of the time

Rewards designed for you

• Paid parental leave flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family including medical dental and vision.
• Invest in your future with 401k matching and taxadvantaged flexible spending plans including healthcare dependent care and commuter.
• Income protection. Our package includes short and longterm disability benefits life insurance and supplemental life insurance.
• And more. Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare visit The typical base pay range for this role is $62000 $93000. This base pay is a national average and may not be applicable to all locations.

#LIHybrid