Facility Operations Center FOC Engineer Facility Operations Center
Facility Operations Center FOC Engineer Facility Operations Center
Posted on :
13-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-04-2025
Job Description
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Ready to elevate your career Were in search of a dynamic and motivated individual to play a crucial role in our cuttingedge Facility Operations Center (FOC). If you thrive on problemsolving and want to be on the frontline of monitoring critical facility infrastructure were eager to learn more about you!
The FOC is the Command Center of AWS Data Centers. Our team is responsible for the remote monitoring of Data Center power and cooling infrastructure globally. The FOC is at the forefront of supporting Data Center critical teams and initiating immediate event response.
Role Overview:
As a FOC Engineer you will play a pivotal role in supporting our onsite operations teams by providing remote monitoring of Data Center infrastructure. Your expertise in critical facility infrastructure and your ability to thrive in a fastpaced setting will contribute to the overall success of our operations.
Key job responsibilities
Analyze alarm monitoring systems and follow escalation processes
Review work requests from field technicians for compliance
Create and document tickets
Act as a key point of contact for onsite Data Center teams offering support to optimize facility operations
Maintain a solid understanding of critical facility infrastructure
Execute vision and goals for the team or department
Ability to support a 40hour workweek including weekends and holidays as part of a fixedshift schedule in our 24/7 operations environment
About the team
Welcome to the Facility Operations Center (FOC) the heartbeat of AWSs Command Center for Data Center Operations. At the FOC we function as a unified team tirelessly monitoring AWS Data Centers across the globe 24/7x365. Our operational model adheres to a followthesun approach eliminating the need for nightshift.
The pillars of our team are Safety Security and Availability. These principles guide every facet of our operations reinforcing the reliability of AWSs Data Centers.
We seek candidates who share our commitment to safety security and availability and who are driven to make a tangible impact within our team.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
3 years of Command Control Center and/or relevant work experience in a critical facility environment
3 years of Technical (Military/Trade School) training and/or experience or Bachelors degree in engineering or equivalent
Work a flexible schedule including weekends and/or holidays
2 years of data center engineering experience
Knowledge of Power and Cooling Infrastructure
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Ready to elevate your career Were in search of a dynamic and motivated individual to play a crucial role in our cuttingedge Facility Operations Center (FOC). If you thrive on problemsolving and want to be on the frontline of monitoring critical facility infrastructure were eager to learn more about you!
The FOC is the Command Center of AWS Data Centers. Our team is responsible for the remote monitoring of Data Center power and cooling infrastructure globally. The FOC is at the forefront of supporting Data Center critical teams and initiating immediate event response.
Role Overview:
As a FOC Engineer you will play a pivotal role in supporting our onsite operations teams by providing remote monitoring of Data Center infrastructure. Your expertise in critical facility infrastructure and your ability to thrive in a fastpaced setting will contribute to the overall success of our operations.
Key job responsibilities
Analyze alarm monitoring systems and follow escalation processes
Review work requests from field technicians for compliance
Create and document tickets
Act as a key point of contact for onsite Data Center teams offering support to optimize facility operations
Maintain a solid understanding of critical facility infrastructure
Execute vision and goals for the team or department
Ability to support a 40hour workweek including weekends and holidays as part of a fixedshift schedule in our 24/7 operations environment
About the team
Welcome to the Facility Operations Center (FOC) the heartbeat of AWSs Command Center for Data Center Operations. At the FOC we function as a unified team tirelessly monitoring AWS Data Centers across the globe 24/7x365. Our operational model adheres to a followthesun approach eliminating the need for nightshift.
The pillars of our team are Safety Security and Availability. These principles guide every facet of our operations reinforcing the reliability of AWSs Data Centers.
We seek candidates who share our commitment to safety security and availability and who are driven to make a tangible impact within our team.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
3 years of Command Control Center and/or relevant work experience in a critical facility environment
3 years of Technical (Military/Trade School) training and/or experience or Bachelors degree in engineering or equivalent
Work a flexible schedule including weekends and/or holidays
2 years of data center engineering experience
Knowledge of Power and Cooling Infrastructure
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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