Director Global People Support Care Hybrid

What if the work you did every day could impact the lives of people you know Or all of humanity

At Illumina we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable lifechanging discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person in every role has the opportunity to make a difference. Surrounded by extraordinary people inspiring leaders and world changing projects you will do more and become more than you ever thought possible.

Position Summary:

Reporting to the VicePresident of Global HR Operations the Director of Global People Support and Care directs the function and manages a local team in the Americas that serves as advisor and coach to business management and helps address employee relations and performance management needs interpret and apply policy and supports organizational change and crisis management. The Director of Global People Support and Care works in close partnership with other HR leaders and Illumina management to guide and execute effective processes and procedures related to workforce management while ensuring compliance with regional laws and regulations. People Support and Care assists with the roll out of HR initiatives and assists leaders during the implementation of HR plans and programs in partnership with Illuminas HR Business Partner platform and centers of excellence. The role supports the development of HR metrics data management analysis and reporting to influence proactive action. Additionally the role will serve as a project consultant guiding the planning and of projects from initiation through delivery.

To be successful in this role you will have extensive HR experience with a strong focus on managing employee relations across multiple regions understanding cultural differences and navigating different employment laws across the will have experience guiding legal compliance and managing risk. Demonstrated knowledge of HRIS and case management systems is required including the ability to identify process improvement opportunities experience in Workday is a plus. As this is a leadership role you must demonstrate the ability work independently and with a team in a dynamic environment with the ability to influence all levels of management.

*This person must reside in San Diego and commute at least 3 days/week to our corporate HQ.

Responsibilities:

• Manages the People Support and Care function across the globe including teams in Asia and Europe by establishing strategic plans and objectives.
• Ensures a dedicated and effective HR advisory service is provided to management and employees that covers performance management conduct and capability grievances organizational change accommodation requests employee relations and other workforce management matters.
• Serves as a subject matter expert on employee relations; overseeing effective thorough and objective investigations and resolving complex employee relations issues including claims of harassment and/or discrimination while managing risk and ensuring compliance with regulatory/legal requirements and company policies/procedures.
• Analyzes employee relations trends and metrics to develop solutions programs and policies.
• Acts as an advocate for employees.
• Ensures a fair and consistent approach to the organizations policies and procedures thus promoting a positive work environment consistent with company culture.
• Provides expertise to support the development design implementation and administration of employee programs practices and policies to meet the changing needs of the organization.
• Manages employee services and programs to support employee engagement and maximize the employment experience including the management of vendor relationships.
• Creates strategic alignment across company sites with respect to the employment experience.
• Identifies implements and documents process improvements and automation opportunities for global HR processes at each stage of employee life cycle.
• Responsible for developing and managing employee data records in the HR system and in employee files.
• Assist with internal and external audits.
• Assists with projects by creating and executing project work plans identifying resources needed and assigning responsibilities.

Listed responsibilities are an essential but not exhaustive list of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements:

Preferred Experiential Background:

• 15 years HR Business Partner or Employee Relations experience with a minimum of 5 years of supervisory experience
• Must have effective skills in managing motivating and directing teams.
• Must demonstrate the ability work independently and with a team in a dynamic environment with the ability to influence all levels of management.
• Demonstrated strong collaborative skills.
• Requires comprehensive knowledge and experience across various HR disciplines including talent management performance management recruitment compensation leave of absences and HR systems.
• Must have a strong knowledge of HR principles and procedures along with federal and state laws and regulations.
• Project management experience required including leading crossfunctional teams with prior experience managing and executing change management continuous improvement and systemrelated projects.
• Demonstrated ability to manage workforce concerns with empathy creativity and flexibility.
• Must be able to reconcile multiple stakeholder views to drive business actions and results.
• Demonstrated knowledge of HRIS and case management systems; experience with Workday is a plus.
• Demonstrate understanding of data requirements relationships structure and relational processing of various types of data to identify action items and drive decisionmaking.
• Must be extremely organized selfmotivated and capable of working in a rapidly changing environment with the ability to effectively interact with and influence all levels of management.
• Must have a professional demeanor and the ability to maintain confidentiality when dealing with personnel matters.
• Candidate must possess excellent verbal/written communication skills strong analytical and problemsolving skills project management skills as well as computer literacy in MS Outlook Word and Excel.
• PHR or SPHR designation and biotech industry experience is preferred.

Preferred Educational Background:

• Requires Bachelors degree or equivalent

All listed requirements are deemed as essential functions to this position; however business conditions may require reasonable accommodations for additional task and responsibilities.

#LIHYBRID

The estimated base salary range for the Director Global People Support & Care (Hybrid) role based in the United States of America is: $167200 $250800. Should the level or location of the role change during the hiring process the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including but not limited to an individuals qualifications location where the role is to be performed internal equity and alignment with market data. Additionally all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work including access to genomics sequencing family planning health/dental/vision retirement benefits and paid time off.

At Illumina we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation Illumina has always been rooted in openness collaboration and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zeronet gap in pay regardless of gender ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences increase cultural awareness and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local state and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local state and federal laws. If you require accommodation to complete the application or interview process please contact To learn more visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.