Customer Support Executive
Customer Support Executive
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Job Description
Website:https://peopletree/
Position:Customer Support Executive
No. of positions:4
Qualification:Any Graduate/ PostGraduate (Preferably throughout EnglishMedium)
Experience:1 to 5 years
Location:NavrangpuraAhmedabad Work from Office.
Work Time:Night Shift 8:30 PM to 6:30 AM IST)
Work Day / Hours:5 days week 45 hours a week
Role type:Permanent/Full time
We are hiring aCustomer Support Executiveto manage customer queries and complaints throughVoice Callsand Emails using different portals. Good verbal and written communication skills are requisite!
- Excellent English communication skills Both verbal and written
- Willing to work in US shift
- Looking for longterm association therefore must be ready for 18 months of commitment period with the company
- Maintaining a positive empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through Voice Calls/Email.
- Communicating and coordinating with colleagues as necessary.
- Acknowledging and resolving customer complaints.
- Knowing the workflow inside and out so that you can answer questions.
- Processing orders applications and requests.
- Keeping records of customer interactions transactions comments and complaints.
- Ensure customer satisfaction and provide professional customer support.
- Selfmotivated worker that can complete tasks under minimal supervision
- Team Player
- Should have good logical skills and attention to detail.
- Hybrid Working Models
- Paid Leaves
- Gratuity at NoCost to Employee
- Individual Medical Benefits at NoCost to Employee
- Open Work Culture
- Continuous Learning & Growing Work Environment
- Monthly Fun Activities
- Team Celebrations
- Employee Referral Bonus Policy
- Growing and Dynamic company focused only on international business
PeopleTree Knowledge Services Pvt Ltdis a midsized IT Services company. We collaborate with Small and Medium Businesses to
- Manage their IT and nonIT backoffice operations
- Enable them to focus on growing their business
- Help them reduce operational cost and improve bottomline
We understand the demanding resource and capital requirements for small and medium businesses especially during growth phase. We work closely with them to understand specific business project and resource requirements and engage trained and experienced resources to work as an extension to our clients teams at significantly reduced primarily serve the small and medium businesses in eCommerce IT services Healthcare and Financial Services.
Total experience
Relevant experience in:
Customer Support:
Current Location
Current CTC
Expected CTC (Mention Specific Number)
Notice Period
Earliest Interview Availability
open positions @Career Site:
Employment Type
Full-Time
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