IT Infrastructure Support AnalystLead - Site Support
IT Infrastructure Support AnalystLead - Site Support
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Salary Not Disclosed
1 Vacancy
Job Description
The work we do matters!
Hiring Agency:
Administrative Services Agency 65
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Before we dive into what we need let us show off what you get!
Workplace flexibility
13 paid holidays
Vacation and sick leave equating to 24 days your first year accruing immediately
Military leave
156 (thats not a typo! statematched retirement
Tuition reimbursement
Employee assistance program
79 employer paid health insurance plans
Dental and vision insurance plans
Employerpaid $20000 life insurance policy
Public Service Loan Forgiveness Program (PLSF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations
Fun inviting teammates
A safe and secure environment
At the State we stand by our core values of treating others with dignity and respect acting ethically in all situations and creating an environment where our customer is our top priority. Apply to join our team today!
* The Office of the Chief Information Officer does not sponsor STEM or nonimmigrant work visas for this position *
Job Duties: This position will support all State of Nebraska agencies in the assigned region including Correctional facilities. Examples of work include but are not limited to PC and laptop configuration along with hardware and software troubleshooting in a Windows 10 and Microsoft computing environment. Install personal computers/laptops at client work areas troubleshooting and servicing laser printers. Provide mobile device delivery and support. Troubleshoot and maintain on a limited basis Ethernet and Local Area Networks. Other duties as assigned within the scope of the classification.
Requirements / Qualifications:
Minimum Qualifications:Associate degree in computer science or a related area plus four years related technical and business experience one of which must involve providing guidance and direction to lower level information technology staff OR Post high school coursework in computer science/information technology plus five years related technical and business experience one of which must involve providing guidance and direction to lower level information technology staff.
Preferred Qualifications: Experience troubleshooting and supporting PCs in a large Enterprise network. Experience in providing technical support Active Directory troubleshooting/administration and troubleshooting for remote client/server computing environments. Experience performing basic problem solving of network printer and server issues.
Other: The position requires lifting of 50 lbs. A valid drivers license is also required. Regular and reliable attendance is required for the position.
Knowledge Skills and Abilities: Proficiency in the use of general or specialized hand tools used to perform PC maintenance have a strong understanding of Windows 10 and Microsoft Office. An understanding of basic wiring and troubleshooting Local Area Networks in the Ethernet environment required. Excellent leadership skills reliability selfstarter works well individually and as a team in a limited supervisory environment customer service and communication skills.
Benefits
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub Internal Apply app from your home landing page.
Required Experience:
IC
Employment Type
Full-Time
