Specialty Services Scheduling Coordinator-Cardiology
Specialty Services Scheduling Coordinator-Cardiology
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Job Description
UPH Additional Information
Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Overview
Specialty Services Scheduling Coordinator
Des Moines IA
MondayFriday 8:00AM4:30PM
Full Time Benefits
Assist the Clinic Supervisor/Clinic Administrator with overseeing the daytoday management of scheduling functions of the patient care team in providing quality costeffective patient care.
Responsibilities
Administrative/Clerical Support
Coordinate provider and clinical staff scheduling operations to include:
Develop work schedules and review and adjust staffing needs due to callins and patient volumes
Responsible for training of staff in excellent patient relations and office policies and procedures using FOCUS values and as directed by the Clinic Administrator
Accountable for providers/testing schedules
Maintain provider changes and hospital call schedules
Rebuild schedules as requested by providers and staff
Schedule providers for outreach clinics and notify appropriate Administrative personnel if clinic is cancelled
Maintain effective communication with front office experience specialist when changes are made to provider schedule
Open/close provider schedules as required
Work closely with EPIC Rebuild Team to create specialty schedules/templates
Responsible for notifying answering service of all changes made to call schedule
Track testing reading schedule for providers
Schedule meetings on Microsoft Outlook calendar for providers
Coordinate and process PTO request forms for providers to close out schedule once PTO is approved
Block provider schedules as required.
Coordinate residence program including student rotations.
Assist the Clinic Administrator with completion of required employment forms in an accurate and timely manner and coordinating orientation and training programs for new staff members.
Assist the Clinic Administrator with coordination of training needs for clinic staff.
Assist the Clinic Administrator with daytoday operations of the clinic such as ordering of supplies preparing invoices for payment and ensuring patient payments are posted and deposited appropriately.
Perform business office duties as directed by Clinic Administrator.
Complete monthly stat reports for clinic Director
Complete expense reports for providers
Schedule and attend clinic/department meetings stay current on checking sending and responding to emails and regularly check information on the organizations intranet site for updates on organizational activities and programs
Schedule and set up conference calls as required
Cover front desk as required in the event of staff shortages or heavy patient volumes.
Establish a mechanism to track physicians providers and staff completion of mandatory licenses permits and training requirements.
Track provider CMEs
Assist with provider credentialing as required.
Employee Development
Maintain compliance with CLIA OSHA Safety and Risk Management guidelines.
Establish effective mechanisms of communication with clinic staff providers patients and leadership to foster an environment of openness trust teamwork and staff development.
Maintain regular and consistent attendance at work.
Maintain compliance with Personnel policies and procedures.
Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.
Monitor environmental conditions in order to secure protected health information.
Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
Perform other duties as requested by the Clinic Administrator to facilitate the smooth and effective operations of the office.
Qualifications
Education
Associates degree or equivalent combination of education and experience required.
License(s)/Certification(s)
Valid drivers license when driving any vehicle for workrelated reasons.
Knowledge/Skills/Abilities
Strong verbal and written communication skills.
Ability to take initiative and exercise independent judgment decisionmaking and problem solving expertise.
Knowledge of patient relation principles.
Ability to work as a team member.
Ability to understand and apply guidelines policies and procedures.
Writes reads comprehends and speaks fluent English.
Multicultural sensitivity.
Customer/patient focused.
Critical thinking skills using independent judgment in making decisions.
Knowledge of computer systems and applications preferred.
Knowledge and experience with process improvement preferred.
Strong interpersonal skills.
Required Experience:
IC
Employment Type
Full-Time
