Operations Manager-CA
Operations Manager-CA
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Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
Position Summary
The Operations Manager is a member of the Store Management team and as such fulfills the company purpose of helping people on their path to better health by driving store and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager the Operations Manager will maintain an engaged productive store team through strong leadership demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
- Overall store management supervision and policy implementation
- Sales and inventory management
- Employee staffing training and development
- Financial management
- Customer service leadership
Unlike the Store Manager in Training position the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a shortterm goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise assign and direct activities of the stores crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions problems and complaints
Promote CVS customer service culture (greet offer help and thank)
Required Qualifications
Deductive reasoning ability advanced analytical skills and computer skills.
Advanced communication skills leadership supervision and influencing skill
Ability to work a fulltime flexible schedule including some early morning overnight and weekend shifts to work overtime as needed and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail manager or supervisor
Education
High school diploma or equivalent required
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.77 $31.00This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 06/26/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
Manager
Employment Type
Full-Time
