Director NCSI Operations
Director NCSI Operations
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Salary Not Disclosed
1 Vacancy
Job Description
The Director of Operations at NCSI will play a critical leadership role overseeing a team of managers and driving the success of internal operations. This individual will be accountable for optimizing workflows managing vendor relationships and ensuring excellence in screening and processing systems. A key strategic partner the Director will work closely with NCSI Sales and NBC Sports Next GTM leaders to influence broader business strategies and market positioning.
Job Duties
Lead and manage a team of people leaders (managers) providing strategic guidance coaching and performance development.
Own and drive the success of NCSIs internal operations including process optimization vendor selection and screening workflows.
Build and refine scalable systems that ensure efficiency accuracy and compliance across all operational activities.
Collaborate closely with NCSI Sales leadership and NBC Sports Next GTM teams to support strategic planning pricing and market positioning efforts.
Represent NCSIs overall revenue performance metrics and business health in senior leadership and crossfunctional meetings.
Ensure that all operational workflows are welldocumented clearly communicated and consistently executed to a high standard.
Analyze and improve complex systems and processes identifying gaps and leading continuous improvement initiatives.
Maintain a deep focus on compliance accuracy and detail across all operational functions.
Foster a highperformance culture centered on transparency accountability and professional growth.
Partners with the sales leadership and HR in the investigation and resolution of employee performance/relation issues
Act as a role model and own the company mission and values
Responsible for regular 1x1 meetings as well as quarterly/annual performance reviews
Recruit hire develop and retain a team that creates opportunity advancement and succession planning within and across your organizational structure
Train and create a schedule for any new hires that they bring into their team
Other duties as assigned
Qualifications :
Basic Requirements
57 years in a operations management role preferably in a background screening industry
Success as a strategic thinker with an ability to contribute to and influence high level business strategies
Proven operational expertise with an ability to optimize complex workflows systems and processes with a focus on scale and efficiency
Proven ability to motivate coach and direct employees towards success
College degree preferred
Resultsoriented with strong organizational and problemsolving skills
Ability to conduct business forecasting and oversee staffing needs
Ability to multitask with consistent and timely followthrough
Desired Characteristics
High Competency of the background screening industry
Success in presenting complex ideas to leadership in a clear and concise manner
Experience in managing internal projects navigating multiple cross functional stakeholders
Additional Requirements
Must be willing to work in our Minneapolis or Orlando office
Willingness to travel and work overtime and on weekends with short notice (if applicable)
Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Compensation: $11000 $136000 Base 10 Management Incentive Comp target
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to
Although youll be hired as an NBCU employee your employment and the responsibilities associated with this job likely will transition to SpinCo in the future. By joining at this pivotal time youll be a part of this exciting company as it takes shape.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
