Business Insights Team Lead Trainer

About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.

What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Business Insights Team Lead Trainer

About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twentythree locations across twelve countries including the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.

What We Offer: TaskUs provides worldclass benefit packages with competitive industry salaries to all its employees. With welldeveloped departments such as Total Rewards Wellness HR and Diversity we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a Business Insights Team Lead Trainer role with TaskUs:

Key Responsibilities:

• Set the standards and expectations through your conduct work ethic integrity and character;

• Create and deliver enduser partner and distributor training which includes curriculum training and exams for all general preparatory courses prior to enterprise endorsement;

• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs

• Accomplish projects and motivate trainees through effective training;

• Continuously improve training programs and the other learning opportunities across the organization;

• Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;

• Act as the content expert and maintain relevant training documents and training materials for training conducted;

• Develop and create effective induction programs;

• Monitor and review trainees progress through questionnaires and discuss with their managers;

• Ensure that statutory training requirements are met understand elearning techniques and identify where they are relevant and be involved in the creation and/or delivery of e learning packages;

• Research and present new technologies and methodologies in workplace learning; and

• Ensure that all trainees adhere to the companys Code of Conduct.

Required Qualifications:

• With at least 1 years of working experience in a related field (training or teaching experience).

• Strong proficiency in SQL and experience in data visualization & reporting tools.

• Exceptional problemsolving & criticalthinking skills.

• Can present and facilitate a class discussion.

• Energetic enthusiastic and creativecan think outside the box with different ways to motivate and engage an audience.

• With strong interpersonal conflict management mentoring organizational project management and influencing skills.

• Has excellent oral and written communication skills.

• Can work on a flexible schedule including weekends holidays and longer hours.

Education / Certifications:

• Bachelors Degree in ECE Computer Engineering Computer Science Information Technology or any IT / Computerrelated course

Work Location / Work Schedule / Travel:

• TaskUs Gurugram Office

• 100 onsite work setup

• Work Schedule: Rotational

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access toopportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL