Program Manager II Strategic Programs
Program Manager II Strategic Programs
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 66800 - 142800
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
At Amazon we strive to be Earths most customercentric company where people can find and discover anything they want to buy online.
We hire the worlds brightest minds and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services organization you will have an opportunity to make a valuable contribution to that goal.
Amazon has an immediate opening for a Program Manager in our Amazon corporate office. This role will focus on the Voice of the Customer for Amazon IT Services. The Program Manager delivers complex medium to large scale projects from initiation through delivery. Your focus is on crossfunctional projects that serve major parts of the business are business critical and may be global in nature. You may lead other program managers for large projects and recommend improvements in the way projects are scoped tested and deployed across the company. This will require you to communicate across departments as an authority on project issues to business managers engineers and executives. You will also support critical relationships with customers and negotiate agreements with suppliers or other external partners. This role will require you to discover improve and invent mechanisms to engage our internal customers gather feedback and help drive initiatives to improve the overall customer experience of IT.
As the Program Manager you will collaborate with technical and business team members to create products/features or processes. You are the primary escalation point for project team members. You understand the programs customers and advocate on their behalf communicating business objectives to team and stakeholders to deliver the best product/feature or system/process with most efficient use of resources and technologies. You manage the creation of product/feature prototypes. You will write clear and detailed functional specifications based on complex business requirements and serve as an authority on project issues to business managers engineers and other program managers.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We hire the worlds brightest minds and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services organization you will have an opportunity to make a valuable contribution to that goal.
Amazon has an immediate opening for a Program Manager in our Amazon corporate office. This role will focus on the Voice of the Customer for Amazon IT Services. The Program Manager delivers complex medium to large scale projects from initiation through delivery. Your focus is on crossfunctional projects that serve major parts of the business are business critical and may be global in nature. You may lead other program managers for large projects and recommend improvements in the way projects are scoped tested and deployed across the company. This will require you to communicate across departments as an authority on project issues to business managers engineers and executives. You will also support critical relationships with customers and negotiate agreements with suppliers or other external partners. This role will require you to discover improve and invent mechanisms to engage our internal customers gather feedback and help drive initiatives to improve the overall customer experience of IT.
As the Program Manager you will collaborate with technical and business team members to create products/features or processes. You are the primary escalation point for project team members. You understand the programs customers and advocate on their behalf communicating business objectives to team and stakeholders to deliver the best product/feature or system/process with most efficient use of resources and technologies. You manage the creation of product/feature prototypes. You will write clear and detailed functional specifications based on complex business requirements and serve as an authority on project issues to business managers engineers and other program managers.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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