DevOPSSystems Engineer Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC) marking a significant development in utility computing (UC). To spearhead this initiative we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team you will play a pivotal role in building and leading operations and development teams dedicated to delivering highavailability AWS services including EC2 S3 Dynamo Lambda and Bedrock exclusively for EU customers. For more information on ESC please check out our blog: responsibilities will encompass overseeing the launch of the ESC in 2025 working closely with global AWS teams and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders contributing to the enhancement of daytoday operations and ensuring improvements in availability reliability latency performance and efficiency of the ESC. You will be required to occasionally participate in oncall rotations to resolve incidents occurring outofhours.

The overarching goal is to deliver scalable services and ensure a highavailability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity we invite you to join our efforts in building a bestinclass development engineering and operations team that aligns with AWS commitment to customer satisfaction and continual innovation.

Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS. Within AWS UC Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

A day in the life
Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your teams responsibility. In the process you diligently identify anomalies and craft actionable bug reports aspiring to enhance the overall efficiency and performance of your systems.

In addition to these responsibilities you offer constructive feedback on change management documents and work earnestly to address your teams operational backlog. Through a collaborative effort you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally you engage in the development and testing of scripts hoping to provide practical solutions to enhance your workflows.

Beyond the technical aspects you assume a role as an educator sharing insights on the complexities of the European Sovereign Cloud with service teams. Its a humbling experience for you to contribute to the collective knowledge of the team fostering a culture of mutual understanding.

This week encapsulates your commitment to continuous learning and improvement acknowledging that every effort no matter how small contributes to the collective success of your team and the reliability of your software systems.
In addition to these responsibilities your position involves 24x7 oncall responsibility. You work as a team to rootcause issues and ensure your systems remain resilient and faulttolerant underscoring your commitment to maintaining operational excellence.

Eligibility requirement

* Fluency in written and spoken English is required.
* Successful applicants must have the legal right to work in Germany
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* This position involves Oncall responsibility.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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* 5 years of systems engineering experience working with hardware software networking operating systems
* Proficient leading the creation revision and/or improvement of standard operational procedures (SOPs)
* Proficient driving operational best practices.
* Proficient scripting processes in a language such as Bash Python or Ruby
* Proficient troubleshooting and anticipating problems that affect the performance reliability or availability of software systems

* Experience working crossorganizationally and leading strategic team efforts requiring work from multiple team members
* Experience actively mentoring junior engineers
* Experience performance tuning software applications and optimizing fleet utilization
* Experience with Infrastructure as Code (such as CDK CloudFormation Puppet Chef Ansible or similar)

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