Managed Care SpecialistÂ
Managed Care SpecialistÂ
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Job Description
Managed Care Specialist Hybrid
Nashville TN
12 Months Contract
5 Openings No Duplicate Submissions
Our client offers a hybrid work environment combining remote work with in-office days based on position department and business needs.
Training:
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Up to 6 weeks of pre-scheduled comprehensive training
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Conducted virtually and/or in-office (as directed by supervisor)
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Attendance is mandatory throughout training to ensure proficiency
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No pre-planned PTO will be approved during training
No duplicate submissions
Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office which varies by position department and business need. Training is extensive up to 6 weeks prescheduled virtual / in-office (by supervisor request) and contractors must attend training every day to build proficiency.
No Preplanned PTO will be approved during training weeks.
All candidates MUST be local to middle TN and able to commute to our Clients office in Nashville TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max 37.5 hours per week.
Key Responsibilities
Determine individual and family eligibility for our Clients care programs.
Assist in coordinating and communicating schedules to internal/external Clients.
Conduct client interviews collect facts and information and compile case data to provide recommendations to an attorney.
Timely management of casework including proper documentation and case resolution.
Provide legal research analysis of legal papers and draft legal documents. Document findings accurately.
Work efficiently / effectively in multiple databases to extract information.
Attend workgroup meetings and participate in discussions.
Assist leadership team as necessary.
Requirements and Skills
Must have a bachelors or associate degree.
A background in Paralegal studies is a plus.
Work experience in a Legal environment a plus.
Customer service or call center experience a plus.
Proven technical skills (e.g. Microsoft Word Excel Outlook PowerPoint SharePoint etc.).
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
Excellent verbal and written communications skills.
Keen attention to detail and adherence to deadlines.
Strong time management note-taking email organization and distribution skills.
Critical thinking and problem-solving skills.
Other Important Information
The position is a hybrid position in downtown Nashville TN. The contractor will work onsite and remotely based on the teams schedule.
The position is contract for 12 months with an opportunity to be extended.
InstantServe is Proud to be an EOE and will consider all applications without regard to race genetic information sex age color religion national origin veteran status disability or any other characteristic protected by law. Applicants with disabilities that require accommodation or assistance in a position please call or email This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online.
Employment Type
Full-time
