Servicing Analyst
Servicing Analyst
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Job Description
Application Deadline:
Address:
250 Yonge StreetJob Family Group:
Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies guidelines and standards are met.
- Assists in processing more complex transactions and customer requests.
- Addresses customer services issues according to established parameters escalating as required.
- Refers more complex and specific requests questions or issues as required.
- Supports change management of varying scope and type; tasks typically focused on and sustainment activities.
- Executes routine tasks such as service requests transactions queries etc. within relevant service level agreements.
- Investigates and addresses specific customer issues.
- Organizes work information to ensure accuracy and completeness.
- Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required.
- Supports the development of tools and delivery of training focused on delivering business results.
- Integrates information from multiple sources to enable more efficient processes enhanced analysis and/or streamlined reporting.
- Collaborates to execute loan servicing and monitoring requests.
- Prepares customer notifications and billings and processes services and transactions including (but not limited to) loan advances/payments wire transfers billing for principal/interest/fees monitoring collateral positions financial exceptions etc.
- Executes and manages documentation to ensure that records are maintained in a proper manner.
- Analyzes data and information to provide insights and recommendations.
- Collaborates with internal and external stakeholders to deliver on business objectives.
- Supports change management of varying scope and type; tasks typically focused on and sustainment activities.
- Builds effective relationships with internal/external stakeholders.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 3 years of relevant experience and postsecondary degree in related field of study desirable or an equivalent combination of education and experience.
- Knowledge and understanding of business units products and services processes and controls Good
- Knowledge of standard desktop applications and department systems and applications Good.
- Prioritization skills Good.
- Ability to multitask in a fast paced environment.
- Understanding of business units risk and regulatory requirements Good.
- Specialized knowledge.
- Verbal & written communication skills Good.
- Organization skills Good.
- Collaboration & team skills Good.
- Analytical and problem solving skills Good.
Salary:
Pay Type:
The above represents BMO Financial Groups pay range and type.
Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for parttime roles will be prorated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.
BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.
As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.
Required Experience:
IC
Employment Type
Full-Time
