Director IT Business Operations
Director IT Business Operations
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$ 129010 - 187060
1 Vacancy
Job Description
About the Opportunity
JOBSUMMARY
MINIMUM QUALIFICATIONS
- Solicits information on company direction and goals and on the industrys competitive environment to determine how their function can add value for the organization and for customers.
- Makes decisions and recommendations clearly linked to the organizations strategy and financial goals reflecting an awareness of external dynamics.
- Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements organizational needs and industry trends.
- Identifies and acts upon opportunities for continuous improvement as well as transformational change where warranted.
- Encourages prudent risk taking exploration of alternative approaches and organizational learning.
- Demonstrates personal commitment to change through actions and words.
- Mobilizes others to support change through times of stress and uncertainty.
- Focuses on desired results and business outcomes.
- Sets and achieves challenging goals.
- Clearly defines mutual expectations of self and others in a team setting.
- Takes appropriate actions to ensure obligations are met.
- Defines performance standards in terms of doing what is appropriate and doing it well.
- Revises standards in response to changing business needs.
- Is resourceful and takes calculated risks to achieve results; works to achieve goals despite barriers or difficulties.
- Examines issues and creates plans with a longterm perspective.
- Generates ideas and critically evaluates future scenarios.
- Applies external and internal factors to strategy development.
- Considers longterm strategic impact when making decisions or setting direction.
- Ensures that shortterm goals support longterm strategy and that functional strategy is in alignment with overall business strategy.
- Incorporates into the plans business priorities strategies goals emerging technologies industry trends and economic viability.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Develop and implement IT business operations strategies that support enterprise goals.
- Establish IT governance frameworks policies and best practices for financial and operational management.
- Align IT business operations with digital transformation initiatives and innovation strategies.
- Lead process improvement initiatives to enhance IT service delivery and operational efficiency
- Excellent oral written and interpersonal communication skills including the ability to explain technology solutions in business terms establish rapport and persuade others.
- Broad knowledge of current and emerging technologies technology directions and strategic application to business needs including the ability to differentiate between a relevant trend and hype
- Define and track key performance indicators (KPIs) for IT operational and financial performance.
- Develop dashboards and reports to provide IT leaders with insights on efficiency spending and risk.
- Drive datadriven decisionmaking by implementing advanced IT analytics and reporting mechanisms.
- Act as a strategic advisor to the CIO on IT business operations governance and financial matters.
- Collaborate with business leaders to ensure IT operations align with enterprise goals.
- Lead and mentor IT business operations teams fostering a culture of efficiency and accountability.
- Lead automation workflow standardization and process optimization initiatives across IT operations.
- Enhance IT service delivery models by leveraging industry frameworks such as ITIL.
Position Type
General AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
114SExpected Hiring Range:
$129010.00 $187060.00With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarlysituated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Required Experience:
Director
Employment Type
Full-Time
