O365 Engineer

Job Summary

Job Description

Key Accountabilities:

• Design implement and test Microsoft O365 solutions according to best practices and business requirements.
• Configure administer maintain and sustain the Microsoft O365 services and applications such as Exchange Online SharePoint Online Teams OneDrive
• Provide functional support to enhance capabilities in the areas of tenant management of O365 subscriptions
• Must have a thorough working knowledge of Microsoft 365 Exchange Online Administrator roles duties and daily performance operations
• Participate as a key team member in evaluating planning migrating deploying and managing Microsoft 365 services.
• Provide effective and efficient Tier 2 and Tier 3level service desk support of all user issues for both cloudbased and client applicationbased.
• Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
• Query Exchange environment using the Office 365 Command online tool.
• Implement and support security policies such as data retention.
• Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
• Update contribute and maintain local SharePoint team sites as procedures/documentation change.
• Act as the North America service manager for regional Communication and Collaboration service delivery
• Manage all service operations delivery and business unit demand as it pertains to O365 applications
• Optimize processes in order to improve service delivery performance
• Take ownership of critical incidents coordinating resolution parties and establishing effect communication between stakeholders for postincident review
• Collaborate with other service managers and service owners to exchange best practice approaches

Qualifications

Minimum Requirements

• Bachelors degree Computer Science or equivalent work experience
• Minimum 5 years Overall IT Operations / Infrastructure Experience
• Minimum 3 years Supporting the Office365 Platform
• Minimum 3 years Supporting Office365 Exchange online
• Minimum 3 years Supporting Office365 Teams and Azure AD
• Minimum 3 years Building solutions within PowerApps/PowerShell
• Minimum 3 years Supporting Office365 SharePoint Online Required
• Incident Management experience via the Service Now platform Recommended
• Excellent organizational multitasking problemsolving and management skills with the ability to adjust for frequent changes to project scopes and timelines

Benefits Overview

We offer competitive company benefits to eligible positions such as :

• Medical Dental Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job country union role and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name trademark domain name and logo without authorization. They are posing as employees representatives or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts websites telephone calls emails or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask solicit or accept any monies in any form from candidates job applicants or potential jobseekers who have applied to or wish to apply to TK whether online or otherwise as a preemployment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

job offers from free email services like Gmail Rediffmail Yahoo mail etc.;
payment of any kind from prospective jobseekers or candidates for employment;
anyone to collect money or agree to any monetary arrangement in return for a job at TK;
checks to job seekers; or
job offers through third parties. In the event TK uses professional recruitment services through a third party offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

strongly recommends that potential jobseekers do not respond to such fake solicitations in any manner;
will not be responsible to anyone acting on an employment offer that is not directly made by TK;
making an employment offer in return for money is not authorized by TK; and
reserves the right to take legal action including criminal action against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through predefined processes. Please visit our official careers website at to view authentic job openings at TK.

If you receive any unauthorized suspicious or fraudulent offers or interview calls please email us at

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.