Medical Support Assistant Mental Health - Penobscot Pediatrics
Medical Support Assistant Mental Health - Penobscot Pediatrics
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1 Vacancy
Job Description
Are you a compassionate detailoriented professional with a knack for schedule management and a passion for enhancing patient access Do you have at least one year of experience in a medical office setting If so we have an exciting opportunity for you! PCHCs Penobscot Pediatrics is seeking a Medical Support Assistant to support our Mental Health services. In this vital role youll manage provider schedules optimize appointment availability and ensure seamless patient access to care. If youre looking for a meaningful career where you can leverage your skills to make a real difference this is the opportunity for you! Apply today!
Whats it like to work at PCHC Find out: Fulltime Mondayfriday 7am3:30pm
Highlights of the Position:
- Provides highquality customer service to our patients and staff.
- Proactively manages Mental Health schedules while balancing schedule templates and patient preferences.
- Collaborates with administrative and clinical teams to identify ways to improve patient access and experience.
- Strategizes with all levels of staff to ensure patients receive care when access or practice resources may be limited.
- Supports clinical desktops; liaisons between all teams.
- Processes referrals and verifies insurance benefits to ensure services are covered.
- Completes the registration process for patients at checkin and checkout as assigned collecting copays as required and ensuring patient demographics insurance information and forms are updated and in compliance.
- Utilizes quality reports to outreach and schedule patients who have missed appointments and/or who need care.
Join PCHCs nationally recognized nonprofit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Flexible schedules supportive of work/life balance
- Competitive compensation and generous benefits
PCHC provides comprehensive patientcentered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
Requirements:
- High school diploma or equivalent required.
- Patient Service Representative or equivalent experience preferred.
- Completion of Medical Terminology course within one year of hire.
- Minimum of 1 years with 3 years of experience preferred in medical office setting required.
- Strong customer service skills required.
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
Employment Type
Full-Time
