Outreach Associate
Outreach Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
Company: Oak Street Health
Title: Outreach Associate
Location: Various
Company Description:
Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medicallyunderserved communities where there is little to no quality healthcare. Oak Streets care is based on an entirely new model that is based on value for its patients not on volume of services. The company is accountable for its patients health spending more than twice as long with its patients and taking on the risks and costs of their care. For more information visit .
Role Description:
The Outreach Associate is responsible for developing relationships with members of the community and scheduling interested and eligible prospects for first appointments (a Welcome Visit) through hosting and attending various types of events. At these events Outreach Associates will engage Medicareeligible seniors in the community with the ultimate goal of having those individuals become patients of Oak Street Health if theyre interested.
Outreach Associates will work very closely with their Outreach Director/Outreach Manager Community Relationship Manager and Outreach Executive(s) to help drive new patient growth locally in their assigned territory.
On a daily basis Outreach Associates will be the face of OSH in their assigned territory and drive valuable local growth for OSH centers.
Core Responsibilities:
New Prospective Patient Engagement & Scheduling
On a daily basis generate highquality leads (prospective patients interested in learning more about OSH and/or becoming OSH patients) by effectively engaging Medicareeligible seniors through event at multiple locations (both incenter and throughout the community)
Schedule first appointments with interested and eligible prospects inthemoment
Maintain knowledge of internal sales systems i.e. Salesforce) and organizational goals by attending scheduled meetings to learn about new updates on services workstreams and initiatives
Collaborating with your Community Relationship Manager (CRM) Outreach Executive (OE) and your Outreach Manager/Outreach Director to drive lead generation with local community members
Collaborate with OSH central growth and call center teams as needed
Relationship Development
Develop strong relationships with prospects across the assigned territory
Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
Act as point of contact for central call center team if there are any questions about the prospective OSH patient
Resolve any concerns & complaints new prospects may have about Oak Street Health by working with the prospect to understand the concern or direct them to another Oak Street employee
Other duties as assigned
What are we looking for
Ability to quickly connect with and influence the right people enjoy talking and listening to community members healthcare experiences (past and desired)
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills including:
Clear electronic communication management e.g. email) and documentation of prospect interactions
Experience managing through a CRM system ideally Salesforce a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 2545 lbs for event setup
Ability to occasionally work outside of standard business hours e.g. past 5 pm or on weekends) if needed
Fluency in Spanish Polish Russian or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being Oaky
What does being Oaky look like
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street
Oak Street Health is on a mission to Rebuild healthcare as it should be providing personalized primary care for older adults on Medicare with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patients communities and focused on the quality of care over volume of services. Were an organization on the move! With over 150 locations and an ambitious growth trajectory Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.
Oak Street Health Benefits
Missionfocused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation sick time and investment/retirement 401K match options
Health insurance vision and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 $35.29This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 10/04/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved