Business Administration Apprenticeship
Business Administration Apprenticeship
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Job Description
Generate FS Ltd is an umbrella company managing payments for workers within the teaching and medical sectors.This is a fantastic opportunity for an eager learner to build valuable skills in a dynamic environment while supporting our operations. As a Contractor Care Assistant you will be working alongside our experienced team to manage enquiries assist with administrative duties and gain handson experience with CRM systems and contractor care processes.
Working week
Monday Wednesday: Remote work 09:00 17:30 1hour unpaid lunch break).
Thursday: Officebased 09:00 17:30 1hour unpaid lunch break).
Friday: Officebased 09:00 17:00 30minute unpaid lunch break).
37.5 hours per week total
Wage
18000
Duties and Responsibilities
Training & Development:
This apprenticeship offers excellent learning opportunities. You will undergo a comprehensive training program full time office based at 3 New Concordia Wharf Mill Street London SE1 2BB with the chance to work closely with the Contractor Care team and gain exposure to a range of operational tasks. Upon successful completion of your training you will be eligible for a hybrid working arrangement.
Key Responsibilities:
Assist with daytoday tasks while learning how to manage a high volume of phone calls and email enquiries.
Support the onboarding team in keeping contractor records organised and up to date via our CRM system.
Communicate with workers agencies and internal teams to resolve queries efficiently and effectively.
Assist the Contractor Care Manager with adhoc tasks as needed gaining exposure to various aspects of the role.
Learn and ensure compliance with company policies and procedures.
Skills and Attributes
Proficiency with Microsoft Office especially Outlook and Excel.
Strong written and verbal communication skills.
Positive attitude with a strong willingness to learn and problemsolve.
Excellent organisational skills and the ability to manage tasks and meet deadlines.
Ability to work both independently and as part of a team
Essential Qualifications
English and Maths at GCSE AC 49 or Functional Skills equivalent
About the employer
Employment Type
Trainee
