Account Manager Amazon Marketplace

Amazon Australia is seeking motivated and driven Account Managers to join our thirdparty marketplace team. We have several openings across various categories including Consumer Electronics Home & Leisure FastMoving Consumer Goods (FMCGs) Fashion etc. As an Account Manager youll play a crucial role in shaping the future of ecommerce in Australia by nurturing relationships with diverse Selling Partners and helping them maximise their success on our platform.

As a trusted advisor youll leverage Amazons cuttingedge tools to help businesses expand their customer base and increase sales. This position offers more than just a job; its an opportunity to influence the trajectory of online retail in Australia. Working within our collaborative and inclusive team youll immerse yourself in this fastpaced world fostering valuable relationships and continuously enhancing your professional skills. Your expertise will be instrumental in driving the growth of our sellers and contributing to the broader ecommerce landscape in Australia.

If youre passionate about the everevolving world of ecommerce thrive in a resultsdriven environment and are eager to make a significant impact we invite you to join Amazon. Together well innovate and excel.

Our team operates out of our CBD office conveniently located near many transportation options.


Key job responsibilities
* Build and maintain strong relationships with new and/or existing Selling Partners from major brands to innovative small and mediumsized businesses
* Drive growth across multiple categories by helping sellers adopt Amazon tools and services
* Analyse industry and Amazon internal data to identify trends opportunities and areas for improvement
* Collaborate with various internal teams to implement solutions that benefit both sellers and customers
* Meet or exceed targets for seller account management and growth
* Develop expertise in your category using internal and industry data to understand the competitive landscape identify customer behaviors trends and new opportunities
* Relay market needs and seller feedback to internal Amazon teams to improve seller and customer experiences

A day in the life
Your core responsibility will be to manage Selling Partners in your category. Youll work to accelerate and grow these businesses helping them adopt Amazon tools and services to reach more customers. While the role will be primarily phone and emailbased you have flexibility in how you manage your accounts and achieve your goals. Youll also have the opportunity to take on additional projects according to your strengths interests and the needs of the business.

About the team
Our Account Management team is diverse inclusive and passionate about creating opportunities for sellers to thrive on Amazon. We come from various professional educational and cultural backgrounds united by our commitment to customer obsession and seller success. Our collaborative environment encourages innovative thinking and supports professional growth.
We work hard but also prioritize worklife balance and team bonding. We celebrate achievements and milestones with activities such as harbor cruises breakfast BBQs bowling and laser tag. Our modern CBD office provides a comfortable and inspiring workspace easily accessible by public transport.


2 years of professional or military experience
Knowledge of Microsoft Office products and applications
Experience prospecting qualifying and coldcalling companies
Bachelors degree

Experience and track record of exceeding sales goals
Knowledge of SQL
Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
Experience within ecommerce or Retail fields
Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
Experience working with clients

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.