Principal Product Manager API Integrations Ship with Amazon

Join Ship with Amazon (SWA) to build the next $100B initiative. Shape the future of shipping as a part of a new emerging business and solve the biggest customer pain points in the logistics industry globally.
Its no secret that Amazon relies on its technology to deliver millions of packages every day to its customers on time with low cost. We the Product and Technology organization simplify complex software solutions that work across our shippers vendors and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second make business decisions impacting billions of dollars a year integrate with a network of small and large shippers operators and drivers worldwide manage business rules for millions of unique products and improve the ordering and delivery experience for millions of online shoppers. That said this remains a fastgrowing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet using our technology and engineering muscle as our biggest advantage. We aim to leverage technologies in big data and optimization techniques and operate high volume low latency and high availability services. Oh and we will need great leaders too (this is where you come in read on).
What will you do
Own and drive the product strategy for Amazon Shipping API integration platform in collaboration with Tech Shipper/ Integrator and Marketing teams focusing on externalization and bundling of APIs.
Guide the development and implementation of the roadmap for nextgeneration API products ensuring a usercentric approach in creating API portals an API catalog and streamlining the API onboarding experience.
Drive the development of nextgeneration generative AI capabilities for both internal and external stakeholders. Leverage GenAI to simplify onboarding feature adoption and to enhance Shipper experience in API development/ validation debugging and support
Define and implement solutions for API scalability performance monitoring and ensuring robust system performance.
Conduct market research and competitive analysis to identify trends opportunities and threats in the API and generative AI landscape informing product development and strategy.
Define and track key metrics for API adoption AI solution effectiveness and customer satisfaction establishing baseline metrics for continuous improvement.

Key job responsibilities
Drive product vision and strategy for external systems integrations in conjunction with Integrations and Partnership teams ensuring alignment with overall business objectives and addressing customer needs.
Develop and execute the roadmap for AIpowered features that support both internal teams and external customers establishing measurable outcomes to track the success of initiatives.
Gather and synthesize customer requirements through direct engagement with shippers and thirdparty integrators employing methods such as surveys interviews and feedback sessions.
Manage the product lifecycle from conception through launch and postlaunch optimization incorporating continuous feedback for iterative improvements based on user experiences.
Communicate product progress and strategy updates to stakeholders regularly gathering feedback and aligning priorities across teams.
Collaborate with AI/ML teams to identify opportunities for applying generative AI to solve integration challenges
Partner with commercial teams to drive adoption of both API and AI solutions

Bachelors degree in Computer Science Engineering Business or related field
10 years of product management experience with at least 3 years focusing on API products
Experience with AI/ML products preferably including generative AI applications
Technical understanding of RESTful APIs web services and integration patterns
Track record of successfully launching and scaling technical products
Experience with developer platforms and developer experience (DX) design
Excellent analytical and problemsolving skills
Experience owning/driving roadmap strategy and definition

MBA or Masters degree in a relevant field
Experience with logistics and shipping industry
Experience with iPaaS (Integration Platform as a Service)
Deep understanding of generative AI technologies and their practical applications
Experience with developer documentation and technical content creation
Understanding of international markets and regionspecific integration requirements
Experience with API monetization and business model development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $145700/year in our lowest geographic market up to $240900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.