Senior Manager Product Management Worldwide Returns ReCommerce
Senior Manager Product Management Worldwide Returns ReCommerce
Posted on :
13-04-2025
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1 Vacancy
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Job Description
At Amazon Worldwide Returns & ReCommerce (WWR&R) we aspire to zero: zero cost of returns zero waste zero defects and zero carbon footprint.
We are an agile innovative organization dedicated to making zero happen to benefit our customers company and environment. We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WWR&R includes business product program operational data and software engineering teams who together manage the lifecycle of returned and damaged products.
In this role you will lead a team of product managers responsible for building a suite of product solutions and offerings that allow Amazon and our Sellers to earn recovery from their returned and damaged products and keep products out of landfill. This role interacts with a wide audience of stakeholders and customersranging from wholesale liquidators and charities (and their customers) to conscientious shoppers who are looking for discounted products on used or damaged goods that help us achieve our goal of zero waste. You will work closely with tech teams program management UX designers worldwide operations partners wholesale liquidators and charity organizations to deliver scalable solutions which solve complex problems. You and your team will own multiyear product roadmaps focused on generating recovery and achieving zero waste.
Amazon is Earths most customercentric company and through WWR&R the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Key job responsibilities
Defining a product vision that will be socialized with senior leadership
Managing a team of product managers to define build test deploy and manage new recovery channels for Amazons ReCommerce business
Generating and reviewing financial analyses and pro formas for the product offerings owned by this team
Working directly with engineering to build exceptional products
Influencing partner teams and external vendors that may have competing priorities
Interacting with stakeholders at multiple levels and in multiple locations and working with business other product teams program management and Operations teams to solve complex business challenges
Anticipating bottlenecks providing escalation management anticipating and making tradeoffs and balancing business needs versus technical and/or operational constraints
Collaborating with global stakeholders in other regions to champion a worldwide strategy that eliminates product waste
Support hiring and developing a team of strong product managers that will define and execute the vision
About the team
In ReCommerce we are responsible for the resale refurbishment and dispositioning of previously owned products. Our organization specializes in giving products a second life through sophisticated technology specialized processing refurbishment sales strategies and donation solutions while driving a zerowaste strategy and promoting sustainable consumption. We are extremely passionate about our mission. If you enjoy solving complex problems for our customers while having a positive impact on communities and meeting our sustainability goals come join us.
12 years of product or program management product marketing business development or technology experience
6 years of team management experience
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience engaging and influencing senior executives
MBA
Experience with product cycles of 6 months
Experience working crossfunctionally with UX design and software development teams
Passion for sustainability and the circular economy
Experience launching global products and working with and influencing global stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160300/year in our lowest geographic market up to $265000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are an agile innovative organization dedicated to making zero happen to benefit our customers company and environment. We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WWR&R includes business product program operational data and software engineering teams who together manage the lifecycle of returned and damaged products.
In this role you will lead a team of product managers responsible for building a suite of product solutions and offerings that allow Amazon and our Sellers to earn recovery from their returned and damaged products and keep products out of landfill. This role interacts with a wide audience of stakeholders and customersranging from wholesale liquidators and charities (and their customers) to conscientious shoppers who are looking for discounted products on used or damaged goods that help us achieve our goal of zero waste. You will work closely with tech teams program management UX designers worldwide operations partners wholesale liquidators and charity organizations to deliver scalable solutions which solve complex problems. You and your team will own multiyear product roadmaps focused on generating recovery and achieving zero waste.
Amazon is Earths most customercentric company and through WWR&R the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Key job responsibilities
Defining a product vision that will be socialized with senior leadership
Managing a team of product managers to define build test deploy and manage new recovery channels for Amazons ReCommerce business
Generating and reviewing financial analyses and pro formas for the product offerings owned by this team
Working directly with engineering to build exceptional products
Influencing partner teams and external vendors that may have competing priorities
Interacting with stakeholders at multiple levels and in multiple locations and working with business other product teams program management and Operations teams to solve complex business challenges
Anticipating bottlenecks providing escalation management anticipating and making tradeoffs and balancing business needs versus technical and/or operational constraints
Collaborating with global stakeholders in other regions to champion a worldwide strategy that eliminates product waste
Support hiring and developing a team of strong product managers that will define and execute the vision
About the team
In ReCommerce we are responsible for the resale refurbishment and dispositioning of previously owned products. Our organization specializes in giving products a second life through sophisticated technology specialized processing refurbishment sales strategies and donation solutions while driving a zerowaste strategy and promoting sustainable consumption. We are extremely passionate about our mission. If you enjoy solving complex problems for our customers while having a positive impact on communities and meeting our sustainability goals come join us.
12 years of product or program management product marketing business development or technology experience
6 years of team management experience
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience engaging and influencing senior executives
MBA
Experience with product cycles of 6 months
Experience working crossfunctionally with UX design and software development teams
Passion for sustainability and the circular economy
Experience launching global products and working with and influencing global stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160300/year in our lowest geographic market up to $265000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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