DataCenter Technician DCO

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Operations designs installs & maintains the worlds largest Cloud Computing are looking for skilled Data Center Technician with a passion for technology to help us expand our Cloud to the next level.
This role is a unique opportunity to work in some of the most cuttingedge data centers in the world. Amazon data centers are largescale highdensity centers where you will be working on changing the face of Cloud technology in the region.
The Datacenter Technician may be the primary point of contact for both internal customers (for example: Network Engineers Systems Engineers Software Developers etc.. and external customers (Hardware Vendors Contractors Service Providers among others).

Amazon Web Services (AWS) offers an exciting dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure scalable and costeffective manner. At Amazon career progression is part of our environment. We want you to progress. If your career path is in Systems Network or Database Engineering Software Development or maybe AWS Support Technical Operations or perhaps Project Management we will create a development plan to enable you to succeed reaching those goals. This begins on Day One! Come and work for the worlds most Customer Centric Company.


Key job responsibilities
Problem Solving:
Maintain high system reliability by prioritizing and resolving trouble tickets efficiently serving as an escalation point and technical troubleshooter for systems and network hardware problems.
Investigate and resolve complex Linux server issues.
Troubleshoot XEN service virtualization problems.

Technical:
Troubleshoot technical issues across systems networking and power/mechanical domains.
Remediate physical layer outages in systems and networks including powerrelated problems.
Participate in data center power and cooling events.

Operations:
Work rotating shifts to meet 24/7 oncall requirements.
Install and configure server racks per internal SLAs.
Triage and resolve trouble tickets for all devices in the assigned region.
Act as the data center point of contact for highseverity issues.
Replace server and network device parts as needed.
Ensure correct rotation of spare parts.
Contribute to uptime improvement metrics.
Enforce Amazons security best practices.
Interact with thirdparty vendors contractors and remote hands/eyes.

Project Management:
Participate in and deliver highimpact small to midscale projects.
Attend team meetings for metric analysis and project status updates.
Contribute to building the worlds largest cloud infrastructure.

Mentoring:
Share knowledge and educate less technical staff on best practices.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Fluency in English
Server Hardware Troubleshooting experience including server booting (POST BIOS PXE Kickstart GRUB/LILO RAID) network protocols (TCP/IP Ethernet L2/L3 technologies) and network hardware (copper/fiber cabling switches routers).



Good Understanding of Linux/Unix Administration.
Remote Access: Console routers IPMI BMC
Network Equipment Installation and Configuration
Redundancy: Power feeds ATS Server Hardware RAID Network Connectivity
Participated in Project Management
Scripting: Bash Python Perl Ruby (or programming languages)


Amazon est un employeur engag pour lgalit des chances. Nous sommes convaincus quune main doeuvre diversife est essentielle notre russite. Nous prenons nos dcisions de recrutement en fonction de votre exprience et de vos comptences. Nous apprcions votre envie de dcouvrir dinventer de simplifier et de construire. La protection de votre vie prive et la scurit de vos donnes constituent depuis longtemps une priorit absolue pour Amazon. Veuillez consulter notre Politique de Confidentialit pour en savoir plus sur la faon dont nous collectons utilisons et traitons les donnes personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.