Director Sales OperationsSupport
Director Sales OperationsSupport
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Job Description
About the Role:
Grade Level (for internal use):
13Job Title:Director Sales Operations/Support
The Role: We are seeking a Director Sales Operations/Support to join our S&P Global Mobility division reporting directly to the VP Sales Support. This role is primarily focused on enabling sales representatives and managers to enhance productivity through the automation streamlining and enhancement of sales processes ensuring optimal sales performance. The role holder will collaborate with Mobility team members across various regions to develop and execute best practices aimed at improving sales operations productivity.
Responsibilities and Impact:
Develop and implement global sales operational policies and procedures to enhance productivity.
Support team goals of operational excellence by improving functionality and user adoption in SFDC Tableau CRM etc.
Facilitate the annual quota build process and enhance existing processes for the global renewal database.
Provide regular support to EMEA and other sales teams in forecasting quota building and management reporting.
Engage with EMEA sales leadership to meet the ongoing needs of the sales organization including attending sales team meetings and ensuring awareness of deliverables deadlines and results of operational analysis.
Lead change management initiatives for EMEA sales teams and other regions as necessary.
Conduct regular reviews of EMEA sales performance identify trends and action items and communicate these to global sales leadership.
Respond promptly to sales and sales operations queries with appropriate followup and escalation.
Collaborate with the Training and Enablement team to identify implement and support new sales enablement tools and promote user adoption.
Support periodic special incentive plans as necessary.
Build strong internal relationships with key personnel to foster peer support.
Basic Required Qualifications:
Bachelors degree or higher and/or equivalent work experience.
Proven experience in Sales Operations.
Experience in supporting sales forecasting quota building and management reporting.
Proficiency in SFDC (Salesforce).
Advanced skills in MS Excel and proficiency in all MS Office applications.
Excellent written and verbal communication skills.
Additional Preferred Qualifications:
Highly organized with the ability to effectively prioritize tasks.
Ability to interact professionally and work under limited supervision.
Detailoriented with strong documentation skills for processes and procedures.
About S&P Global Mobility
At S&P Global Mobility we provide invaluable insights derived from unmatched automotive data enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses reach the right consumers and shape the future of mobility. We open the door to automotive innovation revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
For more information visit In It For You
Our Purpose:
Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits/benefitsummaries
Inclusive Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Middle Management (EEO Job Group) (inactive) 10 Officials or Managers (EEO2 Job CategoriesUnited States of America) SLSGRP103.2 Middle Management Tier II (EEO Job Group)
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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