Information Technology Technical Associate - Student Financial Aid CS25-232

Overview

Are you ready to play a crucial role in supporting the financial aid office by assisting with data analysis reporting and technical support

The Department of Student Financial Aid at Southern Illinois University Edwardsville (SIUE) is seeking a dedicated and detailoriented Information Technology Technical Associate (ITTA) to join our team to directly contribute to the effective administration of financial aid and student retention efforts.

SIUE is a nationally recognized university that provides students with a highquality education that powerfully transforms the lives of all individuals who seek something greater. Situated on 2660 acres of beautiful woodland atop the bluffs overlooking the natural beauty of the Mississippi Rivers rich bottom land and only a short drive from downtown St. Louis the SIUE campus is home to a diverse student body of more than 12500.

What You Will Do

• Reporting and Data Analysis: Collaborate with the existing ITTA to create and refine reports using SQL Argos and Power BI tools.
• Daily Operations: Handle daily file transfers duplicate ID reconciliation batch posting of awards and generation of SAP reports.
• Backlog Management: Assist in alleviating the current ITTAs backlog of duties enabling a more efficient data collection process for informed decisionmaking regarding aid administration and student retention.
• Program Support: Support the financial aid office in meeting the demands of federal campusbased programs and coordinating with other federal and state financial aid programs.
• Technical Assistance: Provide support for technical issues related to software and office equipment. Test and implement newly released software patches.
• Compliance and Reporting: Facilitate the transfer of financial aid materials to and from the Department of Education ensuring compliance with federal and state regulations.
• Communication: Interact with key campus administrators to streamline financial aid processes while adhering to federal and state regulations as well as university policies.
• Documentation and Problem Solving: Maintain comprehensive documentation perform detailed data analysis and solve technical issues as they arise.

1. Any combination totalingsix years from the following categories:
a. progressively more responsible work experience in ITrelated profession
b. college course work with a concentration in Information Technology (IT) IT Management or a closely related discipline as measured by the following conversion table or its proportional equivalent:

30 semester hours equals one 1 year 12 months)
Associates Degree 60 semester hours) equals eighteen months 18 months)
90 semester hours equals two 2 years 24 months)
Bachelors Degree 120 semester hours) equals three 3 years 36 months)

Required:Two years of hands on development experience in SQL and/or Oracle platforms. The ability to utilize business intelligence tools to provide data analysis for functional teams and customers. Must have experience working through design build testing and implementing large IT projects. Experience in identifying system needs preparing system requirements evaluating vendor software preparing systems related documentation and training end user staff.

The Ideal Candidate Will Have

2 years of direct Financial Aid experience working in a University Financial Aid office
5 years of SQL development experience

What We Offer

MondayFriday 8:004:30 37.5 Hours per week)

SIUE offers an exceptional array of benefits to all fulltime and parttime employees 50 or more receive benefits accrued at the percentage of appointment) including:

• Medical dental and vision insurance
• University tuition waivers (fulltime receive 100 waiver of tuition)
• Life insurance
• SURS retirement plan
• Supplemental retirement savings plans
• Paid vacation and sick leave accrual
• Generous holiday schedule/paid holidays
• WorkLife programs
• Employee Assistance Program (mental health and wellness)
• Employee discounts (local and national retailers)
• Flexible Spending Account Program

Civil Service Information:Civil Service Application FAQs

Application Instructions:How to Apply Step by Step

Illinois Residency Requirement:Pursuant to the State Universities Civil Service System outofstate candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Drivers License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Classification: State Universities Civil Service System Classification Number: 5031 SUCSS Classification Title. For more information on Civil Service classifications please visit the State Universities Civil Service System website at: who qualify for preference must provide proof of eligibility within ten 10 working days of submitting an application. The required proof of eligibility includes at a minimum a copy of the veterans DD214/DD215 form (Department of Defense) NGB22 form (National Guard) or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit please refer to theGuide for Veteran Document Verification.

PreEmployment Screening:External candidates receiving a job offer must undergo preemployment screening including a criminal background check. For safety sensitive positions a drug screen will also be required.

Work Authorization Information:This position does not offer work authorization sponsorship. International students at SIUE on F1 or J1 visas are not eligible for fulltime or parttime civil service positions with permanent status. F1 and J1 visa holders must be enrolled fulltime and can only apply for temporary parttime roles working 20 hours or less per week during spring and fall semesters such as student worker positions assistantships and civil service extra help roles. SIUE is a state university and its important to highlight that benefits from statesponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation:If you are unable to utilize our online application system and need to request an accommodation please reach out to us ator via email at: