JOB TITLE: Records and Information Management (RIM) System Administrator
Location: Baton Rouge Louisiana- Primarily remote
Duration: 4 years
The proposed services include:
- Managing the installation administration configuration and support of applications.
- Coordinating enhancements modifications or upgrades with users developers business analysts infrastructure teams governance groups and change management teams to ensure alignment in testing processes.
- Preparing documentation related to system provisioning maintenance and support.
- Initiating roll-back procedures and providing information related to validation and components.
- Offering training to new users and leading troubleshooting efforts for system issues.
Mandatory qualifications:
- At least 3 years experience in implementing Records and Information Management (RIM) systems.
Preferred but not required qualifications:
- Experience providing technical support and troubleshooting for RIM applications.
- Experience integrating RIM applications with other enterprise systems.
- Familiarity with system administration tasks including system configuration and performance monitoring.
Knowledge of the following components or similar technologies is beneficial: Case Foundation (workflow) Content Manager (document repository) and Enterprise Records Foundation (retention management).