Sr Business Analysis Manager Demand Planning Contact Insights

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The Customer Care Demand Planning Team within the Consumer Group organization is looking for an energetic selfdirected and detail oriented candidate for the position of Sr. Business Analysis Manager Demand Planning. This individual contributor provides key insights to leaders on underlying drivers of forecast variance supports postmortem analysis and evaluates impacts to the Customer Care organization from TMobile Projects & Initiatives to ensure appropriate staffing globally optimize customer experience and deliver on strategic planning and performance goals.

This role is highly visible and requires robust partnership and collaboration with partners across multiple departments in the organization. The ideal candidate should possess a strong analytical background apply data to derive conclusions and clear recommendations and thrive in a fastpaced environment. Communication of complex issues in simple terms comfort with ambiguity and the ability to work under pressure/tight timelines are essential to success in this position.

Job Responsibilities:

• Construct complex models to drive long range forecasts staffing recommendations and strategic decisions. Perform postmortem analyses to determine effect of key business decisions.

• Extract the big picture from detailed analysis formulate robust conclusions and prepare presentations and models to support conclusions of key drivers of performance (e.g. sales volume gross margin churn value creation etc.

• Act as a leader within project teams to identify risks and opportunities and align to organizational goals.

• Develop Executive Level presentations and influence leadership through factbased analysis.

• Build strong crossfunctional relationships and partner with Customer Experience Marketing and other support teams.

• Collaborate with Insights & Analytics and Forecasting teams to drive continuous process improvement.

• Coach mentor and develop members of the Resource Planning team.

Skills

• Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment.

• Track record of presenting complex findings in a concise informative manner.

• Strong problem solver and intellectually curious (analytical/logical thinking creative).

• Demonstrates ability to manage multiple priorities simultaneously and meet tight deadlines.

• Demonstrates comfort with ambiguity and thinks outsideofthe box.

• Communication Ability to manage relationships influence and communicate complicated analysis logic and solutions in a clear and concise manner at the executive level and provide decision support analysis and recommendations that help to drive effective of initiatives.

• Ability to partner with and influence others with excellent networking skills.

• Ability to learn by assimilating and applying new jobrelated information that may vary in complexity.

• Telecommunication experience preferred.

Education:

• Bachelors Degree Data analysis data science decision science similar quantitative fields or equivalent practical experience (Required)

Work Experience:

• Strong Financial Modeling skills

• Proven experience with Business Case development

• Bachelors Degree or equivalent work experience required in quantitative discipline (Math/Statistics/Finance/Economics or other)

• 7 years in an analytical role

• Proficiency in Microsoft Office with an emphasis on Excel

Preferred Qualifications

• Project Management experience

• Advanced Excel skills

• SQL/ Teradata / Relational Database experience

• Experience with the development of mathematical models

• Some knowledge of statistics is preferred

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $96700 $174400

Corporate Bonus Target: 20

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.

Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.