Director - Technical Product Management

At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.

Position Summary

We are seeking a dynamic and innovative Director of Technical Product Management to lead our RX Modernization Program. This role is critical in transforming pharmacy management systems by delivering scalable customercentric and innovative solutions using cloudnative architecture microservices and AIdriven technologies.

As a leader in this program you will focus on building and empowering highperforming teams to deliver modernization goals in a fastpaced agile environment. The ideal candidate thrives in ambiguity makes quick decisions and fosters a culture of continuous learning and improvement to drive innovation and operational excellence.

Key Responsibilities:

Build and Lead HighPerforming Teams:

Recruit mentor and inspire crossfunctional product management teams fostering a collaborative culture aligned with the RX Modernization vision.

Agile Product Leadership:

Guide teams to thrive in a fastpaced agile environment ensuring quick and informed decisionmaking to drive rapid iterations and product improvements.

Strategic Vision:

Define and execute the product roadmap for the RX Modernization Program aligning with business objectives to deliver cuttingedge pharmacy management solutions.

CustomerCentric Design:

Translate customer and colleague needs into actionable technical requirements ensuring exceptional user experiences and improved Net Promoter Scores (NPS).

Technology Enablement:

Leverage modern technologies like cloud computing AI and microservices to build scalable reliable and innovative products that meet future pharmacy needs.

Continuous Improvement:

Foster a culture of feedback learning and iteration leveraging datadriven insights to improve products and operational processes.

Operational Excellence:

Collaborate with pharmacy operations and analytics teams to design intelligent workflows optimize efficiencies and deliver measurable business outcomes.

Stakeholder Management:

Partner with senior executives engineering and business teams to communicate the product vision progress and outcomes effectively.

Required Qualifications:

• 10 years of experience in technical product management with focus around building technical products and services.
• 5 years of experience working with Cloud computing technologies and Microservices architectures.
• 5 years of experience in building and managing technical product teams.
• 5 years of experience with largescale modernization programs in technical capacity.

Preferred Skills:

• Experience in Pharmacy technology
• Experience with DevOps CI/CD pipeline and cloud based delivery models
• Deep knowledge in software development with AI/ML applications in workflow optimization predictive analytics and operational efficiency
• Strong decision making skills in ambiguous fast moving environments
• Strong analytical and problem solving skills
• Master degree in Data Science Computer Science or MBA

Education:

Bachelors degree or equivalent experience (HS diploma 4 years relevant experience)

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:

• Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.

• Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.

For more information visit anticipate the application window for this opening will close on: 04/18/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.