Company:
Marsh McLennan Agency
Description:
Benefits Consultant
Our notsosecret sauce.
Awardwinning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Benefits Consultant at Horton a Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
What You Do
Benefits Consultant
- Establish relationships with assigned clients and assume the joint responsibility for client service and retention with the Vice President Benefit Analyst and other members of the consulting team.
- Create the service plan where applicable. Manage and complete assigned service plan activities and tasks update service plan with completion dates.
- Develop and manage agency relationships with carriers vendors underwriters and other service providers.
- Handle advanced client and insurer service (such as billing and claims resolution) requests while maintaining a concern for timeliness and completeness when interacting with customers agency and carrier personnel.
- Schedule/facilitate open enrolment meetings client meetings and training sessions with clients employees; group and/or individual basis to include online site training. Meetings to include with client client employees via live conference call or webinar.
- Review/quality check presentation materials present open enrolment materials to clients and clients employees live or via webinar. When necessary aid in requesting/creating open enrolment materials submission requests to marketing communication team for the benefit guide etc.
- Coordinate the training of Human Resources/Benefit Administrators as necessary which includes using carrier websites and train their staff and employees. Assist clients with ongoing training.
- Conduct periodic coverage and service reviews with clients.
- Follow procedures within Applied EPIC.
- Provide client renewal details to entire team to ensure smooth transition on requesting and processing carrier paperwork. When necessary aid in completing necessary paperwork.
- Inform educate and make recommendations to clients about benefit administration systems as well as various other technology platforms and systems.
- Maintain ongoing training in the areas of healthcare reform and compliance (i.e. ACA Reporting COBRA DOL Audits ERISA FMLA HIPAA etc..
- Assist consulting team as necessary with wellness compliance and other services to clients
- Responsible for understanding new and existing carrier products/services and underwriting requirements.
- Perform other duties as requested including exercising discretion and judgment prioritizing workload.
Your Education and Experience
Required
- Life and Health License must be obtained within 75 days of the first day of New Hire Onboarding
- Understanding and skilled at all basic computer and technology tools
- Demonstrated presentation skills for effective communication both verbal and written with the ability to influence external and internal clients.
- Excellent administrative skills especially in MS Outlook MS Word MS Excel and MS PowerPoint.
- Must be willing to travel as required
- Extremely Detailed and Organized
- Sense of urgency and works well under pressure
- Analytical technically oriented
- Strong attention to detail and followthrough
- Selfconfident
- Ability to communicate with all levels of individuals
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague wellbeing through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA check us out online: http://marshmma/careers or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick: