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Job Description:
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
At Ryder our most important competitive advantage is our people. CULTURE INTEGRITY FAMILY. As an Operations Trainee youll be part of a dynamic team equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and weve been in the game since 1933!
Shop Location Glen Burnie MD
Shift/Schedule MondayFriday; 6AM to 2:30pm
Salary Paid Weekly!
Summary
The Operations Management Trainee will support the shop management process and assist in cost savings customer retention and metricbased initiatives. This requires the Manager Trainee to work cross functionally across Operations Asset Management Sales Quality and Rental Management. This program is fastpaced and touches every aspect of the business unit. In this role you will acquire proven industry knowledge skills and resources to develop your operations & fleet maintenance background. We allow you to carve out your own career path and promote from within based on performance. The ideal path of progression in this role is an Ops Supervisor.
If youre motivated coachable and looking for a fast paced inclusive environment youve come to the right place. Competitive pay & fast growth full benefits package 401k employer match PTO and a discount on shares!
You thought that was it Take a look at a few of these: Ryders most recently been named Top Company for Women to Work for in Transportation by Women in Trucking one of Fortune Magazines Worlds Most Admired Companies & one of Readers Choice Excellence Awards by Inbound Logistics. What about our green initiativeWe have the largest EV footprint in the U.S addition to that Verizon has recognized Ryder with their Supplier Environmental Excellence Award
Here is from people that work here!
Responsible for the customer relationship activities by providing quality customer interface proactive customer management issue resolution and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance Asset Management Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up breakdowns and vehicle status updates; oversee Technician work planning for efficiency training and flexibility.
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Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.
Skills and Abilities
Detail oriented with excellent followup practices.
Strong verbal and written communication skills.
Instills commitment to organizational goals.
Capable of multitasking highly organized with excellent time management skills.
Able to prioritize work.
Flexibility to operate and selfdriven to excel in a fastpaced environment.
Strong mechanical skills.
Effective interpersonal skills.
Excellent influencing skills.
Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors).
Ability to work independently and as a member of a team.
Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
Basic understanding of Business Finance controls and metrics beginner required.
Qualifications
Bachelors degree required.
One 1 year or more customer service with issues resolution experience preferred.
DOT Regulated
No
#LIRF #INDexempt #FB
Job Category
Operations and SupportCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or longterm incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
53kMaximum Pay Range:
57kBenefits Information:
For all Fulltime positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a taxadvantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ryder email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
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Required Experience:
Manager
Full-Time